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Lynnekobe's profile

3 Messages

Thursday, January 25th, 2024 5:49 PM

Can A Canadian bring a phone and get an account

Can canadians get ATT cell service for their phone and would the phone number change? Do they have to have an American address

Accepted Solution

Official Solution

ACE - Sage

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117.8K Messages

4 months ago

Can canadians get ATT cell service

Yes

for their phone

Maybe.  Not all phone will work.

and would the phone number change?

100% yes.  You must have a US number.

Do they have to have an American address

You should, but not required.  Billing and communication would all be online, via email anyway

3 Messages

4 months ago

Thank you

Community Support

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232.3K Messages

4 months ago

Hey there @Lynnekobe! We understand your concern, and we are here to get you the information you need.

 

Let's answer your questions. Yes, Canadian consumers can definitely get AT&T service. The cell phone number will be provided by AT&T as Canadian numbers cannot be ported in. 

 

As for the address, like the Ace mentioned, since all the billing and communications are done via Email, the address does not impact much.

 

Hope this information helps, and do let us know if you have any other concerns or questions for us in the future.

 

Thank you for visiting AT&T Community Forums!

MikeN, AT&T Community Specialist.

 

3 Messages

4 months ago

Thank you for the clarification. I do appreciate it.  If i did have a US cell number that would mean all my Canadian friends and family would be calling me long distance even if we were all in Canada.  Is this correct?

ACE - Expert

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32.3K Messages

4 months ago

All that matters for long distance is the phone number. So unless the United States is included in their service, then yes it would be international long distance for them.

Where you are physically at matters for roaming. Unless your home area is both the United States and Canada, you would be internationally roaming in Canada.

Community Support

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232.3K Messages

4 months ago

Hey there! Thank you for reaching out to us. Let's get you the clarity you need.

 

To answer your question, that would depend on the local carriers there as well. AT&T offers unlimited talk, text, and data in and between the U.S. and Canada with its Unlimited plans, but the impact on your relative's experience will depend on the carrier and plan they are on. 

 

Hope this information helps, and do let us know if you have any other concerns or questions for us in the future.

 

Thank you for visiting AT&T Community Forums!

MikeN, AT&T Community Specialist.

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