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Tue, Aug 11, 2020 3:56 PM

call protect not working

I constantly get a error stating that the service is currently unavailable and to try later. I changed my cell phone from a Samsung S10+ to a newer S20+ and the service worked infrequently for a few weeks but now is completely non functional. I have tried to uninstall and reinstall but still the same issue.


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133.3K Messages

a month ago

Hi @Bentwrenchr


Thank you for reaching out to us. We'll be happy to assist you. Did you have this issue on your S10+ or is this only since upgrading? Is your device software up to date? Are you having any issues with calls, texts, or data usage? With more details, we'll have a better idea of how to proceed.


Darais, AT&T Community Specialist

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