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1 Message

Tuesday, August 11th, 2020 3:56 PM

call protect not working

I constantly get a error stating that the service is currently unavailable and to try later. I changed my cell phone from a Samsung S10+ to a newer S20+ and the service worked infrequently for a few weeks but now is completely non functional. I have tried to uninstall and reinstall but still the same issue.

Community Support

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231.5K Messages

4 years ago


Hi @Bentwrenchr

 

Thank you for reaching out to us. We'll be happy to assist you. Did you have this issue on your S10+ or is this only since upgrading? Is your device software up to date? Are you having any issues with calls, texts, or data usage? With more details, we'll have a better idea of how to proceed.

 

Darais, AT&T Community Specialist

New Member

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1 Message

3 years ago

I've been getting the same thing for awhile now and have trouble with calls at times and at times when I know I should have good reception I dont and I have updated my phone completely and everything and its still does this and I still get scam call also nothing gets blocked and im unable to block calls or numbers

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