Samsung

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

When I got my prepaid card the lady said my mobile Hotspot was unlimited and I Pacifically ask her if it would slow down after so many gigs for minutes and she said no, but it did so what do I do to get unlimited? With my prepaid data. I pay 65 now a month prepaid 

My wife had a Samsung SM-J727A on our AT&T account. She bought and unlocked Samsung A25 5G from BestBuy.  We moved the SIM from the old phone to the new phone, and we also used SmartSwitch to transfer contacts, media, texts, settings, etc.  The phone is also activated.But now, when we

Up until about 3 weeks ago I was able to receive phone calls from jails and prisons. I am no longer able to receive them and don't know why

Does anyone else remember this? I was just informed by an agent that there is no record of this promotion and no record that I returned by S9 to receive this credit. When asked about escalating the issue, was informed that the manager would have the same "information".

Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi

Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi

Hey there , Recently got a Samsung S21 5G AT&T .. Problem is everything other than the System Update Appears to work .. the system when opened and after tapping the check for updates button shows "Software Update Interrupted . No update is available for this device , please try again in 24 h

Good morning, Is the office of the President a legitimate thing? Short back story, I filed a complaint with the BBB for a situation that tool place at an AT&T store. Short after, I was called and emailed by a (redacted) from the office of the President. Everything seemed legit but as time went

I heard from a few people that they sent me text messages during the AT&T outage Thursday morning. I did not receive the messages when service was restored. Are those messages gone forever?  When I log onto AT&T I do not see the messages listed in my text log.  Not sure if it is i