AT&T PREPAID
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Wireless Account & Billing
Features & Services
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AT&T PREPAID
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I recently saw this article that talks about the price increase to the unlimited wireless plans. https://www.att.com/support/article/wireless/000098770 The article mentions that I can cancel my service because of the price changes and if I have an installment plan on my phone I can simply turn in
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Wireless Account & Billing
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I recently purchased a s24 ultra with a qualified plan and didn’t see the promotion for free galaxy buds until after I finished the purchase, can I still claim my free pair somehow?
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Phones & Devices
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I recently purchased a prepaid AT&t phone from Walmart, I've registered the phone but only texting works I cannot receive or make calls and no data. The phone is a AT&t Vista, onyx Black. HELLPPP
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Phones & Devices
82
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Accepted Solution
I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false
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Features & Services
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I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r
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Phones & Devices
15
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I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).
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Phones & Devices
12
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I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please
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Phones & Devices
9
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I have an ATT account for the hotspot in my Ford truck. Before the IOS 16 update my iDevice would connect and stay connected to the mobile service in my truck. Since the update I must manually connect to the service. A minute or two after the device locks the connection is lost and I mu
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Features & Services
297
10
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I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?
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Wireless Account & Billing
18
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I recently purchased a s24 ultra with a qualified plan and didn’t see the promotion for free galaxy buds until after I finished the purchase, can I still claim my free pair somehow?
Questions
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Phones & Devices
9
0
0
I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r
Questions
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Phones & Devices
15
0
0
I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).
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Phones & Devices
12
0
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What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the
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Phones & Devices
11
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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
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Wireless Account & Billing
22
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Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Phones & Devices
1.2K
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Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Phones & Devices
255
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Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless Account & Billing
156
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Accepted Solution
Official Solution
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Phones & Devices
89
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Official Solution
Can you anonymously pay a friends phone bill
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Wireless Account & Billing
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