Features & Services

I will be traveling to Europe and have decided to purchase an eSIM from a local provider because it is cheaper for me than the Intl Day pass that AT&T offers. I have been hearing about WiFi calling as an option for calls back to US, but I do not fully understand how this works.  WiFi calli

When traveling Europe on the International Day Pass, how many days are included in the Day Pass rate? I’ll be in Europe for 20 days.

To recruit donors to an upcomming blood drive in my community, I sent about 150 texts from my personal cell phone to previous donors, who had provided their phone numbers at previous drives (in my community). The texts were all identical (a fact I later learned was a very bad idea). I don't know w

Someone please tell me how to get out of the endless "Contact Us" loop and tell me how to file a complaint with AT&T in regards to customer service. I have spent 13 hours on the phone, been sold a tablet and 2 lines I don't need and now they try to sell me another tablet and install fiber inter

I called the CS phone number and the AT&T representative was awful. She refused to transfer me to a supervisor

Does the internet speed goes down if you use certain amount of data in one day while you are abroad using international day pass?

On of my lines, the text log on the app is not showing any outgoing texts and some incoming as well. My husband and I both have iPhones and use iMessage. Mine are showing in the text logs and his are not. So I don’t think it has anything to do with that. Is there another reason these aren’t showing

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

I have an ATT account for the hotspot in my Ford truck. Before the IOS 16 update my iDevice would connect and stay connected to the mobile service in my truck.  Since the update I must manually connect to the service.  A minute or two after the device locks the connection is lost and I mu

My direct tv shows up as connected to my phone hotspot tethering. It is using up data at a rapid rate (I think). I?m assuming something is running whenever the phone is turned on. I have tried turning off all background apps but the hot spot says that the data saver has to be off to use the tetherin

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

What is the difference between AT&T turbo and AT&T turbo (SM)? Or mainly what does the (SM) mean? I'm thinking about adding this add-on to my plan but don't know the difference.

I am planning to be away for a few months and leave my phone on vacation mode. However, I don’t want everyone who attempts to call me to know that I’m out of the country. What happens when someone attempts to call me? Are they notified that my phone is on vacation mode or disconnected? What is the e

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

I am doing a project for a club that would like to implement email-to-sms messaging to send text messages at medium-volume to our members. I was wondering what are the capacity constraints for how many messages we can send (per minute, per hour) through an email-to-sms gateway?