AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Account Features
Data & Messaging Features, Internet Tethering
Device Features
Tones, Games, Videos, More...
Network Coverage
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!
Questions
•
Data & Messaging Features, Internet Tethering
19
2
0
Accepted Solution
I currently have the AT&T $65 Unlimited Monthly Prepaid Plan and am going overseas for several months. Previously when I have been overseas I have not been able to receive text or calls to my US number when banks have attempted to send one time codes for example.I will have an international esim
Questions
•
Data & Messaging Features, Internet Tethering
51
4
0
Accepted Solution
Official Solution
Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.
Questions
•
Network Coverage
62
5
0
Closed
I am wondering if and when will ATT ever fix the poor connections in Phoenix. There are three particular spots where I have issues. My wife has the same issues as well and we have different devices (Pixel 5 and iPhone13 Pro Max) Central Ave around Campbell next to Central HS has always been a probl
Questions
•
Network Coverage
300
6
0
I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making
Questions
•
Data & Messaging Features, Internet Tethering
1K
6
I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?
Questions
•
Network Coverage
20
1
0
The support is atrocious. Not sure what has happened. I have spent days worth of hours on the phone fixing issues that never seem to get resolved it is one issue after the other. I am still certain that I am not getting the best available either. the plans change at any given moment. I would like to
Questions
•
Account Features
38
3
I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o
Questions
•
Account Features
84
6
0
Why am I seeing 8 digit short codes under my text usage on my bill? The number is either 98801256 or 98801257? Then when you go online to figure out this short code nothing is found. Then when you text help to the 8 digit code you get an error message in return as if that 8 digit code doesn't even e
Questions
•
Data & Messaging Features, Internet Tethering
1.6K
3
0
Accepted Solution
Official Solution
need a print out for the last three months og my call logs
Questions
•
Data & Messaging Features, Internet Tethering
44
1
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.