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Wireless

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Prepaid phone why is my sim locked

SIM card locked

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13

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Number suspended

Went to at&t and they said my number was suspended

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30

4

0

Send a compliment to an employee

Recently, with the help of an employee in Orem UT, I was able to reunite with my lost phone. Which account should I PM to pass my compliment to him? Thanks!

Questions

679

12

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Stateside phone number expiring

I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is

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24

8

0

At&t wireless Security Questions

Hi there, I have been a customer of at&t from last 12 years, I thought to upgrade my mobile plan but rep started asking me questions, most of them were more than 2 decades ago, I asked them to let me know from where i can find these in my credit file but they kept on insisting that i have to a

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16

2

0

Sim card isn't supported

I try to contact for unlock can't email.. it's says have some technical issue.. it's been A month already.. please help me to unlock my phone.. im from Asia not america

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14

2

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AT&T Video Management Feature (formerly Stream Saver) on all packages now?

Hi there, Does anyone know if AT&T have now removed the ability to remove Video Management Feature / Stream Saver from all packages now. It disappeared from the $65 package so I moved to the $75 package to keep it. Now it appears to have disappeared from there (the ability to switch it off / on

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13

1

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Text Messages Not Being Received

Two family members are not able to receive my text messages on my Samsung A52 cell phone. We have tried everything from deleting them, clearing cache etc. and then re-adding them.  Tried to send via message icon as well as through Contact icon. Neither works.  I receive all their text mes

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66

4

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Can't enter IMEI for iPhone upgrade

I'm attempting to up my iPhone SE to an iPhone 15 Pro. On the Upgrade page, in the "Trade in and Save" section, I select "Trade in", and see a dialog for "Estimate your phone's trade-in value". I enter my IMEI, then click "Continue". But the next dialog says, in bold letters, "Skip IMEI entry" and t

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13

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Our coverage in Frisco is horrid (Zip: 75033) - Coverage map doesn't mean anything - Moved Two phones to T-Mobile and Better

We have lived in Frisco for three years now and against our better judgement we have stuck with AT&T, but no longer, as we have moved two phones to T-Mobile and plan on moving the rest soon. This is a very prominent area and AT&T has a horrible reputation! It is not the City Council or any o

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21

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(16)
Att unlimited premium has slow data speeds.

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

Questions

14

0

0

Dropped call from people who use Verizon as a carrier

I have a small business and use a wireless phone to answer my calls to # 570-506-4390. I use an answering service -Called Smith AI and I have  my calls forwarded to them to answer and set up appts. It came to my attention that when people who have Verizon as a carrier call my office number it

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9

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0

Closed

No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

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11

0

0

Closed

No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

8

0

0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

18

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phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

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23

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0

Trending Accepted Solutions

(43)

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

133

14

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Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

130

5

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

122

1

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Accepted Solution

Increase In Wireless Effective June 2024

Increase in Wireless Services

Questions

113

7

0

Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

101

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