AT&T PREPAID
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I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please
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I have attempted to unlock a device from AT&T's network. I have submitted multiple requests, but it always says I have a balance due. I have unlocked other phones on this same account, that were purchased at the same time. I have confirmed with AT&T that there is no balan
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Will ATT be selling or an upgrade for the New ipads announced today?
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hello. i am currently typing this on my work phone. I am currently out of town in Montana bear hunting with some friends.Dropped my phone in the lake, and cant seem to find it. I was already planning on getting a new phone anyway so this just cut time shorter for me. I have a eSIM it has been awhile
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So I got a text message yesterday saying that part of my order is on hold because I need to update my payment method. I click the link and it takes me to my order I try to update the card but then it says I’ve tried too many times and to contact AT&T. I’ve contacted them twice via chat and via p
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In January, I was at Target and bought an unlocked iPhone for my mother: full price, $800, etc. It turned out they sold me an AT&T locked phone, but I didn't know that at the time. She took with her back to England to put it on her account, but that never worked, so she sent it back to me. I ev
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So I had my phone stolen at the airport. When I landed at my destination I tried getting a new phone. I paid my other phone off and then was asked a series of security questions. one question had my moms name spelt wrong so I answered it as if I didn’t know her. With the misspelling, that’s the cor
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My friend is in China with a postpaid AT&T phone. They are unable to make calls to US and I'm not able to connect calls to them, it rings then goes to voicemail. They have "international day pass" enabled. Tried turning the phone on and off. Tried a switching networks. Tried talking to an employ
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I got an iPhone from my friend in 2021 (AT&T user). He had completed a factory reset before giving me the phone. I switched to T-Mobile and would like to continue using the iPhone. T-Mobile submitted an unlock phone request using my AT&T account info, phone number, passcode, and e-mail. The
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I just got an iPhone 14 from AT&T to replace my old iPhone 12 that is currently on Verizon. I am trying to transfer my number on the verizon phone that has a physical SIM card to the AT&T phone that uses an eSIM. When attempting the process to setup Cellular, I get an error message:&n
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My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Will ATT be selling or an upgrade for the New ipads announced today?
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Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,
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Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera
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I'm attempting to up my iPhone SE to an iPhone 15 Pro. On the Upgrade page, in the "Trade in and Save" section, I select "Trade in", and see a dialog for "Estimate your phone's trade-in value". I enter my IMEI, then click "Continue". But the next dialog says, in bold letters, "Skip IMEI entry" and t
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