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Account & Billing

Account & Billing

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2023-In-The-Spotlight

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Transfer of Billing Responsibility

Learn how to initiate a transfer of billing responsibility for a wireless number from one AT&T account owner to another OR learn how to accept a transfer. You can start the transfer online, and the future account owner can accept billing responsibility online.   Are you INITIATING a Tran

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2023-Latest-Conversations

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

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Easements and Real Estate

I have two parcel of land in El Dorado County in California that we are making a lot line adjustment within. The County has required us to get a letter from every easement holder. There is an easement across our property that is held by AT&T (was originally held by Pacific Bell). We are not prop

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57

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Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

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Anyone know how to ACTUALLY cancel a ATT Business account?

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

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Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

Question

26

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BC still without phone service

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom

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1.8K

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I want to cancel my Wifi Services With At&T

I want to cancel my WiFi service with AT&T, I no longer want a service and have switched to a different provider.

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Getting billed multiple times for disconnected account

we have circuit in Sandiego, and we have disconnected it two years back and we are still getting billed for that. we have reached our account manager alex  he said the disconnection was not done properly he once again initiated the process, but we are not getting proper response. we need to es

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17

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business customer - need a human to interact with to understand the conflicting stories I'm getting from random phone calls to "support"

I'm an existing cell/ business internet customer, with an upcoming location change on my horizon. I've attempted to email and call AT&T multiple times to discern what options exist for our new location in northwest hills, austin tx I've gotten several different answers as to what service is a

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11

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Disappointed with AT&T Business/Sales Folks

Hi folks, I just wanted to share a difficult experience, as it is hard to reach anyone at AT&T that can do anything. I'm trying to switch from residential to business Internet, mainly because I want the 5 static IPs.  Initially, I spoke with some one that said I could get business fiber n

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22

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

Question

2

0

0

Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

Question

23

0

0

Anyone know how to ACTUALLY cancel a ATT Business account?

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

Question

44

0

0

Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

Question

26

0

0

BC still without phone service

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom

Question

1.8K

0

0

0

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