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New Member

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1 Message

Sunday, February 7th, 2021 9:42 PM

Access.att.com

For a while I had this great site access.att.com that took me wherever I wanted to go with respect to my retirement -- Fidelity, health plans, tax forms, etc.

Now, when I try to use it I get a 407 Forbidden error. Anyone know what happened to it?

Accepted Solution

Official Solution

Expert

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19.5K Messages

2 years ago

What are you trying to access? To get to the AT&T Benefits Center use this.  I seldom access this and they constantly change things, without notice.  

Community Support

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232.1K Messages

3 years ago

Hi @ddsas9612,

 

Thank you for reaching out. We'd like to take a closer look.

 

On checking the AT&T HR Access link, we discover it is working as expected. Your experience was probably due to a temporary system error. 

 

Please check again and give us a feedback.

 

Doyin, AT&T Community Specialist.

ACE - Expert

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64.7K Messages

3 years ago

@ATTHelp No, it isn’t. The link you provided produces the same error for me as the OP. It probably works for you because you are on the internal ATT corporate network.

New Member

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1 Message

2 years ago

How was this string ultimately resolved?  I retired effective two weeks ago and am getting the same "Forbidden" error message.  I created my former employee account a couple days before my retirement was effective.  Is my former employee account still in process or is there some other link I need to use to access HR?

ACE - Expert

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35.5K Messages

2 years ago

The 403 Forbidden followed by "Microsoft-Azure-Application-Gateway/v2" indicates that the Web Application Firewall blocked your request from getting to the application. 

This could be because they only allow it from internal AT&T addresses.  It could be something else.  I would suggest that you call AT&T HR.

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