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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

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求各国大神解att锁

第一次用卡贴机,解不开锁,求帮忙解一下! IMEI:353223144790376

Questions

45

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Accepted Solution

DO NOT take ATT international roaming - not reliable

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Questions

164

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Accepted Solution

Official Solution

Why hasn't my veterans discount started?

I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files.  Now 4 months in and ask about why it hasn't started.  Being told that the web site doesn't accept DD214 or driver License.  Agent gives me customer loy

Questions

935

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我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

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Accepted Solution

Official Solution

申请解锁运营商锁

我的手机是欠费了吗可以帮我查一下吗我有运营商锁

Questions

813

4

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Closed

黑名单请求解网络锁服务

My lost device has been found, but I encountered a problem. The URL only supports whitelist unlocking, but not blacklisting. Want to request unlocking service

Questions

338

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ATT Internet Customer service

Hi i have complain about att customer service.i renew i internet service 8/16/2019. i was chat with one of agentagent promised me that i can keep my monthly paymentEven though the agent made  promised, the promise was not kept.So i contacted agent agent again(11/11/2019) Because my bill getting more

Questions

253

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How do I find a trustworthy ATT rep?

Back in December 2018 I renewed my AT&T contract for 2 years. The loyalty department offered my $450 off each phone I bought upfront. No payment plan, no trade-in needed. Seemed like a good offer. I bought 4 Iphone 8's for a total of $600. I sold our old phones to make up most of this money. So far

Questions

295

3

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AT&T Saleperson Absolutley Lied to Me! Here's how my chat went today -

Last year, I went online to see if fiber internet was available to me at my home. Upon entering my address, I was asked to call to find out about available options in my area. I spoke to a male rep. He assured me that U-Verse TV and FIBER were available in my area. I spent quite a while on the phone

Questions

874

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我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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你好支持

 to the conversation: 

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unlocked phone issue

Hello Support, I have a Samsung S9, I am planning to travel to Japan in April, I know I will purchase the international day pass. I would like to know 1) my phone must be unlock when using in Japan ? (even I purchase the Day pass ) 2) how can I search if my phone is unlocked thru myAt&t acct o

Questions

Att misrepresented their BOGO offer to me

In September 2018 I purchased two iPhone 8 phones after confirming the terms of the promotion of the BOGO offer. After waiting 4 months to receive the promised credit I learned your representative misinformed me of the terms and I was told there is nothing att can do for me as a result. Your rep tod

Questions

294

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Re: URGETN: Empty PROMISE FROM AT&T Customer Agents

I got cheated when me and my wife go to at&t store at Dequindre rd Madison Heights Michigan. Trying to buy iPhone but they introduce v40tjinq instead. Promising will get free iPad. Then they took our 3 smart phones that it's already paid off.  Now 2 mos now and no results yet on my complain. Please

Questions

89

2

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Credit issue, Horroble customer service

I have been an ATT customer for 8 years now, with 4 lines with them, never missed a payment i spoke to ATT loyalty department on 9/20/18at 11am CDTi was offered 300$ credit and activation fee waived off as a courtesy if I proceed with upgrade i was asked to call today after I am done with upgrading

Questions

81

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Deceptive Customer Service

I hope someone from AT&T reads this.  3 months after I signed up for U-verse and Internet, I contacted customer service via chat to cancel the HBO that was about to expire.  The rep went on to tell me he could lower my bill by almost $20 for the same service.  I was skeptical but pushed and he said

Questions

155

1

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Attt fraud

1:Fraud:            I never have and use 5716 ,att charge me total more than $500 with this number2: Cheat Customer: cheat IRS and FCC           1:Double charge              November 2017,I paid prepaid $45 to att for 3829422 ,ATT charge me $200 posted  Service also for                  November 201

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52

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我现在自己无法解锁。 我不知道如何 操作它。 我需要ATT官员帮助我操作它

 commented 

9 months ago

 to the conversation: 

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I don't know why my phone was locked

First of all, I need to unlock my phone. It was a gift from my friend, but I didn't know it was locked. I have been a fan of Apple phones for five years, and I decisively accepted this Apple phone. However, I cannot use it now, which is very sad. Therefore, I need to unlock my phone to restore my ha

Questions

Chat Representative LIED

DATE/TIME: 2015-05-24 02:49:44  Your chat transcript:  PLEASE DO NOT REPLY TO THIS MESSAGE - All replies are automatically deleted.  Me : I have a question about my bill  Agent : Hi, good morning! Thank you for allowing me to be your specialist. How are you doing today?  Agent : In today's economy I

Questions

754

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