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I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here. [Camilo] :
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Network Coverage
Accepted Solution
Official Solution
I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files. Now 4 months in and ask about why it hasn't started. Being told that the web site doesn't accept DD214 or driver License. Agent gives me customer loy
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Wireless Billing
我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。
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AT&T Phone Equipment
Closed
My lost device has been found, but I encountered a problem. The URL only supports whitelist unlocking, but not blacklisting. Want to request unlocking service
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Apple
Hi i have complain about att customer service.i renew i internet service 8/16/2019. i was chat with one of agentagent promised me that i can keep my monthly paymentEven though the agent made promised, the promise was not kept.So i contacted agent agent again(11/11/2019) Because my bill getting more
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AT&T Fiber Account
Back in December 2018 I renewed my AT&T contract for 2 years. The loyalty department offered my $450 off each phone I bought upfront. No payment plan, no trade-in needed. Seemed like a good offer. I bought 4 Iphone 8's for a total of $600. I sold our old phones to make up most of this money. So far
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Wireless Billing
Last year, I went online to see if fiber internet was available to me at my home. Upon entering my address, I was asked to call to find out about available options in my area. I spoke to a male rep. He assured me that U-Verse TV and FIBER were available in my area. I spent quite a while on the phone
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AT&T Fiber Ordering
事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息
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Apple
In September 2018 I purchased two iPhone 8 phones after confirming the terms of the promotion of the BOGO offer. After waiting 4 months to receive the promised credit I learned your representative misinformed me of the terms and I was told there is nothing att can do for me as a result. Your rep tod
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Wireless Account
I got cheated when me and my wife go to at&t store at Dequindre rd Madison Heights Michigan. Trying to buy iPhone but they introduce v40tjinq instead. Promising will get free iPad. Then they took our 3 smart phones that it's already paid off. Now 2 mos now and no results yet on my complain. Please
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Apple
I have been an ATT customer for 8 years now, with 4 lines with them, never missed a payment i spoke to ATT loyalty department on 9/20/18at 11am CDTi was offered 300$ credit and activation fee waived off as a courtesy if I proceed with upgrade i was asked to call today after I am done with upgrading
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Account Features
I hope someone from AT&T reads this. 3 months after I signed up for U-verse and Internet, I contacted customer service via chat to cancel the HBO that was about to expire. The rep went on to tell me he could lower my bill by almost $20 for the same service. I was skeptical but pushed and he said
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U-verse TV Account
1:Fraud: I never have and use 5716 ,att charge me total more than $500 with this number2: Cheat Customer: cheat IRS and FCC 1:Double charge November 2017,I paid prepaid $45 to att for 3829422 ,ATT charge me $200 posted Service also for November 201
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Wireless Billing
我现在自己无法解锁。 我不知道如何 操作它。 我需要ATT官员帮助我操作它
First of all, I need to unlock my phone. It was a gift from my friend, but I didn't know it was locked. I have been a fan of Apple phones for five years, and I decisively accepted this Apple phone. However, I cannot use it now, which is very sad. Therefore, I need to unlock my phone to restore my ha
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DATE/TIME: 2015-05-24 02:49:44 Your chat transcript: PLEASE DO NOT REPLY TO THIS MESSAGE - All replies are automatically deleted. Me : I have a question about my bill Agent : Hi, good morning! Thank you for allowing me to be your specialist. How are you doing today? Agent : In today's economy I
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Wireless Account
@Driverad1969 wrote: I would like to pay my bill on July 21,2019 please so I won’t get no service interruptions Then pay it. As that's today, I'm confused. If you meant a different date, then you need to log into your att.com account and make pa
I would like to pay my bill on July 21,2019 please so I won’t get no service interruptions
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你好支持
Sweeper127
commented
1 year ago
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unlocked phone issue
Hello Support, I have a Samsung S9, I am planning to travel to Japan in April, I know I will purchase the international day pass. I would like to know 1) my phone must be unlock when using in Japan ? (even I purchase the Day pass ) 2) how can I search if my phone is unlocked thru myAt&t acct o
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