Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (181)
Relevance
Selected Relevance
我是以明中国人，现在想申请解锁我的iPhone
事情是这样的，前段时间朋友从美国旅游回国送给我了一部iPhone xr，然而我却不能在中国使用他，我按照att网站链接解锁，但是在中国一直点不了下一步，请问还有什么别的方法可以解锁我的iPhone 吗？我可以提供它的信息
Questions
•
Apple
We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523
我正在嘗試使用我的預付費SIM 卡，我已經將其放入手機中，並且我收到了來自at&t 的短信，給我一個激活我的SIM 卡的鏈接，我已經完成了所有信息的提示，它顯示了我“我們正在處理我們的系統。請給我們一些時間，稍後再試。 ERROR CODE: SSACT-523”，我在 Google 上搜尋我可以撥打877.426.0525 來啟動我的 SIM 卡，但我的手機現在甚至無法打電話，我該怎麼辦
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
If I pay off the payment plan in full, will I still receive the phone trading credit that I receive each month?
What happens to the phone trading credit I receive every month if I pay off payment plan in full. Will I still receive the credit or Will I loose it?
Questions
•
Wireless Billing
Pandemic Teachers scammed out of catch up credit :(
AT&T Company Chat Transcript - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Reference Number: 1000000001657108 DATE/TIME: 2021-12-08 05:21:16 *Your chat transcript:* [AT&T] : Hi there, I'm AT&T's virtual assistant. I'm here to help when you have questions
Questions
•
Wireless Billing
My trad in
I traded in my I phone 8 plus and upgrade for iPhone 13 pro I got my credit that I knew after trade in I chat with someone asked if I pay off how my credit the answer was credit still in my account. I paid off and asked how my credit customer service said I loose my credit that $380?? Why not stil
Questions
•
Community lounge
Trade-in Promotional Credits
I recently upgraded to the iPhone 12 Pro Max and traded in my old iPhone. The promotional value is a monthly bill credit for a total of $700 over 30 months. My question is if I pay off the remaining balance of my iPhone early, do I still receive the full promotional credit over the remaining of the
Questions
•
Wireless Billing
Payoff installment plan early, bill credits continue?
Hello, I would like to know that if I pay off a cellphone installment plan that still has ongoing bill credits, will I still continue to receive the bill credits until the end of the installment plan? i plan to unlock the cellphone. Thanks. dennis
Questions
•
Wireless Account
我的iPhone无法解网络锁
我们无法解锁此设备，因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。
Questions
•
AT&T Phone Equipment
Bill of over $250,incorrect TOBR,service disconnected
I only have two cell phones with att brought in bogo offer.I was promised a credit which was never give and they have cancelled my account ending 9370 and added new standalone one ending in 30466. I paid $143 for the account in att combined billiing and again $110 for standalone just for march . I'm
Questions
•
Wireless Account
ATT refuses to honor BOGO commitment from June 2018, fathers day IphoneX BOGO offer
I bought 2 IphoneX devices with BOGO offer during Fathers day special 2018 June. Offer was valid till 06/19/2018. I added one new line in order to avail the offer and both lines are on AT&T next 30 months installment plan. I have contacted customer services repeatedly and they are not helping. The f
Questions
•
Wireless Account
Used 3 days of 30 days I had 4 phone lines updated all 4 lines paid $135 and got a credit total $7 and I cant check the balance because everytime i click on it get an error occurred while processing your request.
Plan changes
How does billing work if you switch between plans mid billing cycle? Just wondering
Questions
AT&T deposit despite excellent credit
So my all three of my credit scores are above 790 yet AT&T still wants a 30% deposit on the phones I want, mind you I have never been late on any single payment or any bad remark on my credit report. They ran my credit 3 time and every time they would pull up and account from DTV in my fathers name
Questions
•
Apple
Accepted Solution
Official Solution
@Lizzylee95 wrote: I’m through Verizon right now and when I pay off my device thinking about transferring and I wanna know how much it will cost to transfer to you guys The first month is generally much higher than a normal month for 2 reasons: Th
Planning to switch
I’m through Verizon right now and when I pay off my device thinking about transferring and I wanna know how much it will cost to transfer to you guys
Questions
Nope, Let me be very clear here. i never inquired or needed any of the offered devices (and this was 300% made clear to the agent on 8/22) : I specifically asked your Customer Service/Sales agent these 3 questions: 1- Will i have to pay for the dev
PROMOTIONAL OFFER SCAM!!!! PLEASE BE AWARE!!!
On 8/22/20, a CS agent offered me 3 wearables (watches) in order to reduce my overall monthly charges (i already had 3 lines in service with 3 iPhone XRs). He specifically confirmed that i would not have to pay for the devices, their activation and their monthly service as the wearables would have d
Questions
ok great. thanks I am traveling internationally, so thinking about doing the same thing, and i dont want to lose my number.. Do i have 60 days from the expiration of my credit (feb 3) or from the last payment?My last payment was January 3, 2020.
Can I pause auto-pay on AT&T prepaid
I would like to know if I can pause autopay for a month on AT&T prepaid so the card on file does not get charged? Or if I end auto pay can I re-enroll? I would like to be able to return to auto pay and still get the $10 discount after getting my payment method straight.
Questions
@QuarryRye wrote: @Wncdeadpool wrote: I'm still confused on this as every payment for the "buy" phone has counted as credit for the "free" phone so why would paying the remaining balance be any different? Your payments on the "buy" phone have not b
BOGO Note 8
I'm sure this has been answered already, but I'm gonna ask anyway. My fiance and I got a couple of Note 8's back in December of 2017 as part of a BOGO deal AT&T was running. We owe about $250 left on the phones and I was wanting to know if I pay off one, will it count as paying off the "free" phone
Questions
@Stevenurse91 wrote:So my all three of my credit scores are above 790 yet AT&T still wants a 30% deposit on the phones I want, mind you I have never been late on any single payment or any bad remark on my credit report. They ran my credit 3 time and
AT&T deposit despite excellent credit
So my all three of my credit scores are above 790 yet AT&T still wants a 30% deposit on the phones I want, mind you I have never been late on any single payment or any bad remark on my credit report. They ran my credit 3 time and every time they would pull up and account from DTV in my fathers name
Questions
@jluera137 wrote:Thank you for replying back to me, all I am asking for is to issue mecredit back from what AT&T had applied on my account for the phone that Iwas told that would be free and there would be no charge to me, which wasnot true... today
Assistance on getting account problem taken care of.
I was approached on the phone by an AT&T rep about getting a free phone...but what he didn't tell me that we would have to pay for the phone each month....so really the phone wasn't free!!! So the AT&T rep gave me false truth.. once I seen the bill that was texted to me I then knew that I was mis le
Questions
我是中国用户 我买的美版手机 ATT数据查询不到我手机信息。怎么解呢I'm a Chinese user. The ATT data of the American mobile phone I bought can't find my mobile phone information. How to solve it?
keungworld
commented
1 year ago
to the conversation:
0
0
Who can help me unlock my mobile phone
Who can help me unlock my mobile phone (Edited as per community guidelines)
Questions