​​Learn why your app is not working, fixes, and how to report problems ​​ ​​ ​​ ​​ ​​​​ ​​ ​​Did you try to launch an app but nothing happened? Try our troubleshooting steps below: ​​ ​​ ​ ​ Connect to the mobile network - If you are Wi-Fi, disable it and try again. The app may need a direct c

Will the Instagram video chat show up in billings/phone records? Or is it just completely separate?

Someone is using my att.net email for an Instagram account. I've gotten several notifications that the password for that account keeps getting changed. Someone is logging into that IG account from Russia, I'm in the United States. How do I get my email removed from that Instagram account?

I am having an issue with content loading very slowly (websites like facebook and instagram) or not loading at all giving me a "failed to open page" message on other websites (facebook and macrumors). I am getting very weird results. Speed tests show full speed of the modem being detected. I have re

I switched my carrier from Verizon to AT&T this weekend, and upgraded to a new iPhone 11. Since then, I have not been able to receive short code messages from Instagram to get in to my account. They are trying to send me a verification code so that I can get in to my account again, but the codes are