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How to reset passcode without SSN?
Hi, I'm currently trying to change my passcode now that the owner of the account does not remember it. the problem is, no one on the plan has a social
Questions
• Wireless Account
4
0
Shipping a Prepaid Sim
I tried purchasing an AT&T Prepaid Sim with a new phone number online through this link https://www.att.com/buy/wireless/prepaid/plans But as soo
Questions
• Plans & Features
7
1
0
ATT $350 trade-in credit missing
In November 2020 my wife and I upgraded our Apple phones from i7's to i12's as part of the AT&T promotion of a $350 credit on the purchase of a ne
Questions
• Wireless Billing
7
1
0
ATT sub account suddenly getting this Care code 205.4 message on any browser login, Mac or Windows
My wife's ATT sub account [email scrubbed] is getting this Care code 205.4 ever since yesterday 1/25/2021 , cannot login to her okay account from any
Questions
• AT&T Internet Email & Security
6
0
0
Intermittent Internet service
Our AT&T internet service drops out so frequently that when my kids Facetime me I have to go to my phone settings and turn off my home internet co
Questions
• AT&T Internet Equipment
5
0
0
Att app
Useing th we app and we are getting Ghosting on one TV. The other TV has the att box on it and the other TV is has clear has it can be..
Questions
• Using AT&T TV NOW
2
0
0
Move buried cable temporarily
We are doing fencing repair that needs to be done ASAP as we have no fence between us and the neighbor right now. The fence contractors said that ther
Questions
• AT&T Fiber Equipment
11
1
0
Unhappy
On Sunday we had Direct TV installed. This all occurred after having a salesman give us a “GREAT” deal and that we would be getting all channels as we
Questions
• DIRECTV Account
14
2
0
Accounts Payable
Hello, I work for a utility in Oakland, CA. There are several unpaid bills for AT&T and I am trying to locate the correct person to contact in
Questions
• AT&T Fiber Account
4
0
0
Package delivered is not mine
Hello I received a package that is not mine. It is under my address but has someone else name. I’m not sure what to do with the package, I believe it’
Questions
• Using AT&T TV NOW
8
2
0
I have AT&T Gigabit service and trying to add a separate AT&T business account to an out building at my house
I have tried to add a second account to my studio space behind house, no luck. I have current gigabit service and was told I cannot add another accou
Questions
• AT&T Fiber Installation
14
4
0
txt
last year I have send txt msg from my phone. since then my phone was under repair and all data on it has been deleted. is there any way how i can find
Questions
• Data & Messaging Features, Internet Tethering
8
1
0
Transfer sbcglobal.net email account out of AT&T?t
I haven't had any AT&T accounts for years, but still use sbcglobal.net email. I have a my Yahoo profile with this address but its so complicated t
Questions
• AT&T Internet Email & Security
5
0
0
0
Return label
We bought a new ATT phone at Costco with the promise of a credit of $350 upon returning the S7and being provided a return shipping label. Have talked
Questions
• Phone & Device Upgrades
9
1
0
AT&T refuses to honour promotion
A sales associate at my local retail location set up my business account in July 2020. I was only interested in changing plans, but he talked us into
Questions
• Wireless Account
8
1
0
Sound dropping off periodically.
The sound on our local NBC channel goes off after about 15 - 30 minutes.
Questions
• Watching AT&T TV
4
0
0
Unlock Device Request - taking too long to process.
I have requested an unlock device on all of my lines current phone devices. All are paid for, and my account is not past due. But, it is showing that
Questions
• Other Phones & Devices
8
5
0
Can't make a call on my phone
I have a To Go account with AT&T, but when I tried to make a call today, it didn't allow it. My plan should not have expired yet. Can you c
Questions
• Account & Usage
8
1
0
att.net and sbcglobal.net blocking my emails
att.net and sbcglobal.net are blocking emails I send to users with those domains. How can I remove that block?
Questions
• AT&T Internet Email & Security
4
0
0
Cannot log in
I am having the same problem getting Care Code 205.4. We have 3 sbcglobal.net email accounts. 2 work fine, and but one gets the error. An
Questions
• AT&T Internet Account
5
0
0