Unable to get my secure mail key. Att.com redirects me to directtv.com where I cancelled that account in 2018. I can no longer use Outlook or iPhone mail and I need to be able to use Outlook where I keep all my past emails and records

We don't need to know how to reset password, we need ATT/Yahoo to fix this more than 2 year old problem

Hello, we had ethernet ports established behind our main tv and in our office of a new house. How do I make sure that if I plug in a cable from the tv and computer into the appropriate wall jacks, that the router in the basement is also connected to the ethernet "hub" or central spot? Please let me

Hello I am trying to find out how to request a letter from each utility company (ATT being one of them) with permission to vacate an unused easement on the back of my property.  There are no utilities running there, the utilities are in the front of the house, the easement in question is

Hi all! I’m looking for information whether I need to schedule a FedEx pick up or drop off at FedEx box or do I leave it out for the mailman to pick up. I’m sending back phones that one was an upgrade and another was a claim for and through Asurion. if anybody knows this information that would be gr

I have a website with a contact form that goes to a .com email which is then forwarded to my sbcglobal.net email account. Emails to my .com email have stopped coming through at all, some people get a bounce back email saying it is undeliverable, others don’t get any notice at all.  I’ve tried

I need to be send a shipping label for my phone that I exchanged to send back

I get a message that says:?Unusual sign-in activity ? and it won?t let me reset my password or login.

I’m needing a detailed bill reprint from 2021. I’ve spent the last hour on the phone and got NO WHERE!!

Can't purchase refill card

After close monitoring of my router's behavior - here is my observation 1. My laptop does not have an Ethernet Port - so connection is only thru wi-fi 2. There is a lag between my changing the network name / password and it showing up in available networks 3. My earlier network name persisted even a

I recently switch to ATT wireless with 5 new lines and facing some discrepancy with a promotional offer I received from AT&T. On 03/24/2024 I interacted with a representative from AT&T who offered me a promotional trade-in offer for an iPhone 12 Pro Max, as follows: Offer: $1000 trade-in v

I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and

I'm receiving ' Unable to resolve host "Imap.att.net." No address associated with hostname'

This started after purchasing a phone online from Wal-Mart for a friend. During setup I used my friends existing ATT SIM card but there was a problem getting it to work, so I switched back to the new SIM card that came with the phone and setup a new number and purchased a plan for them.  Every

I just installed my att fiber. I searched online and was told to set up IP passthrough to use my own router. But when I plugged in my own router, it works immediately without any configuration for the gateway. What happened? Is there anything wrong?

(Edited as per community guidelines) since October 2023 a trade was approved. I have tried to claim that they continue by mistake without applying it. I continue to complain repeatedly and last month was applied credit and said that my next bill come with fixed adding the promotion  and I rece

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

I have had internet through ATT for a little over a week and literally every 15 to 30 minutes my internet is down. I should have went with spectrum. Now they want to charge me $100 for fixing the jack that they just placed in my home a week ago.

I am experiencing a routing issue in the AT&T network and cannot get anyone in your support department to even understand what a traceroute is, let alone help or direct me to someone who can help. I have omitted the first two hops to keep my location hidden. hop 3 is an AT&T IP per ARIN who