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How to reset passcode without SSN?

Hi, I'm currently trying to change my passcode now that the owner of the account does not remember it. the problem is, no one on the plan has a social

Questions

 • Wireless Account

4

0

Shipping a Prepaid Sim

I tried purchasing an AT&T Prepaid Sim with a new phone number online through this link https://www.att.com/buy/wireless/prepaid/plans But as soo

 posted 

2 hours ago

 • 

Last response by 

SoloTX 

2 hours ago

Questions

 • Plans & Features

7

1

0

ATT $350 trade-in credit missing

In November 2020 my wife and I upgraded our Apple phones from i7's to i12's as part of the AT&T promotion of a $350 credit on the purchase of a ne

 posted 

2 hours ago

 • 

Last response by 

SoloTX 

2 hours ago

Questions

 • Wireless Billing

7

1

0

ATT sub account suddenly getting this Care code 205.4 message on any browser login, Mac or Windows

My wife's ATT sub account [email scrubbed] is getting this Care code 205.4 ever since yesterday 1/25/2021 , cannot login to her okay account from any

Questions

 • AT&T Internet Email & Security

6

0

0

Intermittent Internet service

Our AT&T internet service drops out so frequently that when my kids Facetime me I have to go to my phone settings and turn off my home internet co

Questions

 • AT&T Internet Equipment

5

0

0

Att app

Useing th we app and we are getting Ghosting on one TV. The other TV has the att box on it and the other TV is has clear has it can be..

Questions

 • Using AT&T TV NOW

2

0

0

Move buried cable temporarily

We are doing fencing repair that needs to be done ASAP as we have no fence between us and the neighbor right now. The fence contractors said that ther

 posted 

3 hours ago

 • 

Last response by 

my thoughts 

3 hours ago

Questions

 • AT&T Fiber Equipment

11

1

0

Unhappy

On Sunday we had Direct TV installed. This all occurred after having a salesman give us a “GREAT” deal and that we would be getting all channels as we

 posted 

3 hours ago

 • 

Last response by 

Juniper 

an hour ago

Questions

 • DIRECTV Account

14

2

0

Accounts Payable

Hello, I work for a utility in Oakland, CA. There are several unpaid bills for AT&T and I am trying to locate the correct person to contact in

Questions

 • AT&T Fiber Account

4

0

0

Package delivered is not mine

Hello I received a package that is not mine. It is under my address but has someone else name. I’m not sure what to do with the package, I believe it’

Questions

 • Using AT&T TV NOW

8

2

0

I have AT&T Gigabit service and trying to add a separate AT&T business account to an out building at my house

I have tried to add a second account to my studio space behind house, no luck. I have current gigabit service and was told I cannot add another accou

 posted 

3 hours ago

 • 

Last response by 

my thoughts 

3 hours ago

Questions

 • AT&T Fiber Installation

14

4

0

txt

last year I have send txt msg from my phone. since then my phone was under repair and all data on it has been deleted. is there any way how i can find

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

Transfer sbcglobal.net email account out of AT&T?t

I haven't had any AT&T accounts for years, but still use sbcglobal.net email. I have a my Yahoo profile with this address but its so complicated t

Questions

 • AT&T Internet Email & Security

5

0

0

0

Return label

We bought a new ATT phone at Costco with the promise of a credit of $350 upon returning the S7and being provided a return shipping label. Have talked

 posted 

4 hours ago

 • 

Last response by 

Constructive 

4 hours ago

Questions

 • Phone & Device Upgrades

9

1

0

AT&T refuses to honour promotion

A sales associate at my local retail location set up my business account in July 2020. I was only interested in changing plans, but he talked us into

 posted 

4 hours ago

 • 

Last response by 

Constructive 

4 hours ago

Questions

 • Wireless Account

8

1

0

Sound dropping off periodically.

The sound on our local NBC channel goes off after about 15 - 30 minutes.

Questions

 • Watching AT&T TV

4

0

0

Unlock Device Request - taking too long to process.

I have requested an unlock device on all of my lines current phone devices. All are paid for, and my account is not past due. But, it is showing that

 posted 

4 hours ago

 • 

Last response by 

Constructive 

4 hours ago

Questions

 • Other Phones & Devices

8

5

0

Can't make a call on my phone

I have a To Go account with AT&T, but when I tried to make a call today, it didn't allow it. My plan should not have expired yet.  Can you c

 posted 

4 hours ago

 • 

Last response by 

Constructive 

3 hours ago

Questions

 • Account & Usage

8

1

0

att.net and sbcglobal.net blocking my emails

att.net and sbcglobal.net are blocking emails I send to users with those domains. How can I remove that block?

Questions

 • AT&T Internet Email & Security

4

0

0

Cannot log in

I am having the same problem getting Care Code 205.4. We have 3 sbcglobal.net email accounts.  2 work fine, and but one gets the error.  An

Questions

 • AT&T Internet Account

5

0

0