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Hi, I'm trying to buy tickets and have experienced both the blank screen after selecting the movie. I delete the app and reinstall. Some weeks it works, some weeks it doesn't. Now the app thinks I'm picking the wrong day of the week, and tells me Wednesday is not a Ticket Tuesday and I can't apply t
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Account Features
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I have had a U Verse account since the spring of 2008. I have always had the U200 package. I recently decided I wanted to add "NFL Red Zone" and called the primary(national) A T T U verse phone # - I spoke with a rep who told me I had to upgrade to U450 in order to get NFL Red Zone. My monthly U Ver
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Watching U-verse TV
I too have been ignored and have not heard from ATT/Direct TV customer service for 6 months. My issue - following published procedure to cancel the 2017 NFL Sunday Ticket . Called at end of 2016 and cancelled. Emailed customer non-service 3 times ove
Where may I call or write a letter to AT&T regarding a terrible customer service experience I had with a call center representative?
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I have an I Phone 6 - we are having difficulty with the new ATT Thanks for Ticket Tuesdays. Every time with try to access we are told...uh oh, an error has occurred, try again later. We have installed, deleted, reinstalled. Visited an ATT super store (no answers) - called ATT CUSTOMER SUPPORT - 6t
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Account Features
@gr8sho -- Whereas beIN is a niche channel which lost of a lot of rights and wanted to be on lower tiers, the NFL Network really isn't a niche channel. The good news for most people is that they don't have exclusive games. This issue seems to be ab
Can anyone, preferably from AT&T, tell me if NFL Network & RedZone are no longer being carried on U-verse? At 4:15pm today I tried to go to channels 1629 & 1630, but what I saw was a message saying “This channel is no longer carried” and there was a reference to TVpromise.org. First time I’ve ever s
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Good luck contacting Direct TV directly! They hang up on you!!! TVpromise.com states you can sign in to receive a one-time bill adjustment and I signed in and there is no place to request the bill adjustment! We paid a fortune for an NFL
When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area. Customers should not have to deal with the petty problems between Uverse and TEGNA. Work it out or lose a long time subscriber.
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Question about how AT&T handles customer issues when passing from person to person. I was on the phone with support for an hour very nice young lady named Kiki who was part of an out sourced call center and then I was put on hold for some 20 min and picked up by another person and they had zero
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Account Features
I have been waiting since September 14, 2015 for an address override in the ATT Uverse address validation system. I was assigned a ticket number [edited for privacy – please do not post personal information], but when I called back 10 working days later, no one seems to be able to access a ticketing
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AT&T Internet Installation
My AT&T Thanks app has not displayed the Ticket Tuesday deal for at least the previous two weeks. What happened? I noticed a transition was recently made to use Fandango. The last time I saw the offer, it was with MovieTickets.com.
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Account Features
Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl
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Landline Phone Troubleshooting
@We1518 Thank you for reaching out to me with your NFL Sunday Ticket concerns. I found an Article related to your concerns. If you will please click this link for more information on why this does not work. https://nflsthelp.directv.com/hc/en-us/arti
I have NFL Sunday ticket and I am in Canada and I am getting the response cannot parse
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@ATTCares Thanks once again for being the ONLY provider not to offer the NFL Network. It's clear that the DirecTV customers are the focus here. AT&T wants to keep NFL Sunday Ticket exclusive to DirecTV customers which is why no agreement could be rea
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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DirecTv offers 4K receivers and both services are provided by AT&T. Have you thought of switching from uverse? Go by a store and find out if you can get a promotion or Nfl Sunday ticket or any promotion for switching. Be prepared to pay some cost
Hello does a 4K tv needs a 4K receiver or similar for better imagen?
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They just restarted negotiations today. I posted a link from multichannel on a new thread yesterday and they took it down. Probably because they’re embarrassed that I know ten times more than they do. And for the record their was an article this mor
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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i was given the email address [email scrubbed] by the digital assistance center concerning an ERAM trouble ticket they were handling and this is not a valid email address. i was hoping to obtain the correct one...
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Wireless Account
What is going on with the MovieTickets.com site? If you ever try to reset your password, you keep getting an error. I even tried on mobile and desktop. I called their customer service number, which takes you to this automated message that tells you to email them instead and hangs up on you. I've ema
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Wireless Account
@Coppermark wrote: What channel are we going to be able to watch FOX telecast NFL games on Directv if we have the NFL Sports package and they are still in a dispute with Fox?? The negotiation with your FOX affiliate owner (Nexstar) doesn't change th
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in
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I am with you i pay my bill faithfully every month when it rained i had no tv error code 775 then today the weather is nice I get error code again 775 talking about call cutomer service. I got a text like 3 days ago had nothing to do with my tv so i thought but about my wireless cause i am being dou
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Wireless Billing
I'm very annoyed with AT&T for buying DirecTV because I went with DirecTV because I love football so I got the NFL Sunday Ticket but now I can't get the Sunday night games because we don't have NBC anymore. AT&T can't make a deal with the owner so we
KimmyMT
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Where to find the ATT widget?
The myATT app describes a ‘widget’ that can be used to check my usage without needing to launch the ATT app. Where can I find the widget?
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