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Ticket Tuesday app buggy

Hi, I'm trying to buy tickets and have experienced both the blank screen after selecting the movie. I delete the app and reinstall. Some weeks it works, some weeks it doesn't. Now the app thinks I'm picking the wrong day of the week, and tells me Wednesday is not a Ticket Tuesday and I can't apply t

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Official Solution

Is upgrade from U200 to U450 really necessary in order to get NFL Red Zone?

I have had a U Verse account since the spring of 2008. I have always had the U200 package. I recently decided I wanted to add "NFL Red Zone" and called the primary(national) A T T U verse phone # - I spoke with a rep who told me I had to upgrade to U450 in order to get NFL Red Zone. My monthly U Ver

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TRouble with ATT THANKS, TICKET TWOSDAYS App

I have an I Phone 6 - we are having difficulty with the new ATT Thanks for Ticket Tuesdays.  Every time with try to access we are told...uh oh, an error has occurred, try again later. We have installed, deleted, reinstalled.  Visited an ATT super store (no answers) - called ATT CUSTOMER SUPPORT - 6t

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@gr8sho -- Whereas beIN is a niche channel which lost of a lot of rights and wanted to be on lower tiers, the NFL Network really isn't a niche channel. The good news for most people is that they don't have exclusive games.   This issue seems to be ab

 to the conversation: 

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NFL Network & RedZone are gone

Can anyone, preferably from AT&T, tell me if NFL Network & RedZone are no longer being carried on U-verse? At 4:15pm today I tried to go to channels 1629 & 1630, but what I saw was a message saying “This channel is no longer carried” and there was a reference to TVpromise.org. First time I’ve ever s

Questions

Good luck contacting Direct TV directly! They hang up on you!!!  TVpromise.com states you can sign in to receive a one-time bill adjustment and I signed in and there is no place to request the bill adjustment!  We paid a fortune for an NFL

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When are you going to resolve the problem with TEGNA?

When are you going to resolve the problem with TEGNA? It's disrupting my service in watching WFSS (channel 8 - ABC) in my area.  Customers should not have to deal with the petty problems between Uverse and TEGNA.  Work it out or lose a long time subscriber.

Questions

AT&T ticket system integrstion

Question about how AT&T handles customer issues when passing from person to person. I was on the phone with support for an hour very nice young lady named Kiki who was part of an out sourced call center and then I was put on hold for some 20 min and picked up by another person and they had zero

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Addrss Override ticket

I have been waiting since September 14, 2015 for an address override in the ATT Uverse address validation system. I was assigned a ticket number [edited for privacy – please do not post personal information], but when I called back 10 working days later, no one seems to be able to access a ticketing

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AT&T Thanks Ticket Tuesday No Longer Shows Up

My AT&T Thanks app has not displayed the Ticket Tuesday deal for at least the previous two weeks. What happened? I noticed a transition was recently made to use Fandango. The last time I saw the offer, it was with MovieTickets.com.

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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@ATTCares Thanks once again for being the ONLY provider not to offer the NFL Network. It's clear that the DirecTV customers are the focus here. AT&T wants to keep NFL Sunday Ticket exclusive to DirecTV customers which is why no agreement could be rea

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Questions

They just restarted negotiations today. I posted a link from multichannel on a new thread yesterday and they took it down. Probably because they’re  embarrassed that I know ten times more than they do. And for the record their was an article this mor

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Questions

strange account activity and trouble ticket handling

i was given the email address [email scrubbed] by the digital assistance center concerning an ERAM trouble ticket they were handling and this is not a valid email address. i was hoping to obtain the correct one...

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AT&T Thanks Ticket Tuesdays

What is going on with the MovieTickets.com site? If you ever try to reset your password, you keep getting an error. I even tried on mobile and desktop. I called their customer service number, which takes you to this automated message that tells you to email them instead and hangs up on you. I've ema

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@Coppermark wrote: What channel are we going to be able to watch FOX telecast NFL games on Directv if we have the NFL Sports package and they are still in a dispute with Fox?? The negotiation with your FOX affiliate owner (Nexstar) doesn't change th

 commented 

5 years ago

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

Questions

Ticket not resolved

I am with you i pay my bill faithfully every month when it rained i had no tv error code 775 then today the weather is nice I get error code again 775 talking about call cutomer service. I got a text like 3 days ago had nothing to do with my tv so i thought but about my wireless cause i am being dou

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