Can no longer access HBO Max (MAX) that I was supposed to have free for life through my cellular plan
I have had HBO Max for free for years through my wireless plan and it seems like since it switched from HBO Max to just MAX that I cannot access it any longer. I have called and messaged and get a different story every time. Today I was told I can no longer get it because of my plan. I have had this same plan for years with no changes for AT&T to just up can cancel my MAX subscription.
I see MANY more people are having the same issue. I have spent HOURS on chat and the phone trying to get this resolved. I just got off another a call of 1 hour 30 mins and 29 sec. with tech support and they could not reinstate my service because it was not on my plan.
WHAT HAPPENED? Where did my FREE FOR LIFE access go? People are entitled to answers beside it's not on your plan.