1 Message
Racist Customer Support
I called AT&T air today to sign up for internet. As the man proceeds to gather my information, he asks how I spell my last name “Ng”. I repeat it and he asks how I pronounce it usually. He asked if it’s Chinese and I said yes…then he proceeded to say, “You don’t sound Chinese.”
Ummmmm…….??? He also sounded like a very unintelligent monotone robot.
ATTHelp
Community Support
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232.1K Messages
15 days ago
Hi @kodakthecat00,
We are aware of your concern and would like to assist you. Please accept our apologies on behalf of the agent.
Please check the availability of AT&T Internet Air.
If you need further assistance, let us know.
Thank you for contacting AT&T Community Forums,
Tess, AT&T Community Specialist.
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