Account & Billing

My account has been created as a business acoount accidentally in a ATT store. Now I want to change it to personal account but customer servise is always failing to solve this problem form me. First of all, I do not have a employer. How is it possible to cretae a business account for an individual.

Will I still get charged from my AT&T business agreement contract if I deleted my account?

I’m a teacher for KinderCare (Knowledge Universe Education LLC). We don’t have individual email addresses but I have had a discount set up for awhile because of them. The discount disappeared awhile ago and I’m wondering how to reinstate it without a work email.

Does anyone have an email address for AT&T to send billing issues to? I have spent at least 4 hours on three different phone calls with AT&T to correct our billing issue.  It has not been corrected.  In the last hour and a half call, I had to go through the explanation again, the

I tried to add the phone lines through the portal and I was not able to do it. I don’t know, and I cannot afford to order 4 numbers with he wrong code. Do we have any help from ATT who can walk us through this.? 

I am combining two lots and can’t find how to get a release of easement or a contact.

Our business is new to the Business Center website. Does anyone know how long it takes to get your bill loaded online? I have talked to 6 reps, 1 rep seemed promising but I haven't been able to reach her for about a week now. Just need the billing widget activated so I can pay online.  I have

How do I request a new Account Representative? Our rep is completely unresponsive.  

My business fiber was shut off yesterday without notice. I have been on the phone, on chat, and sent e-mails to find out what the blast is going on.  I have been bounced around, put on hold, cut off and still after over 4 hours don't know what is going on.  Does anyone have an ombudsman n

I received a letter to renew my contract rates for ATT POTS landline service by Aug 19 2023. I was not able to get through on phone number or website listed on letter. On August 17, I contacted plans and service dept and informed them I wanted to renew current rates. Representative informed me that

I have spent hours and hours calling the "business support" dept. The first few times I thought my problem would be fixed just as the rep told me it would be, but nothing ever gets done. The 3rd or 4th time I called in the rep was using every high pressure tactic she could think of to sell me some

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Changing your plan or features may result in prorated charges or credits if the change is effective in the middle of your bill cycle. To avoid prorated charges, schedule plan or feature changes to start on the first day of your next billing cycle. Calculating a mid-cycle change Answer these ques

Come fix my yard from your contractors damage

I am having trouble getting clarification on my final bill dated Dec 1, 2022. I transferred my service on Nov 22, 2022 to a different carrier but am still being charged for services/equipment that should have been paid off.  My current bill dated Dec 1, 2022 includes charges of what looks to b