AT&T Fiber Installation

I just installed my fiber, and the technician placed the modem/router in my laundry room where we have GE Smart Connection Center.   The Connection Center has a metal cover, so every time I put the cover, there is interference and I get half the speed. Any suggestions? 

I'm moving to a neighborhood that currently doesn't have Fiber Optics and will have to drop AT&T as my ISP. The city blocks North, East and West of me all have Fiber Optics. I'm wanting a way to share with my new neighbors how to notify AT&T that we would want them to expand their Fiber Opti

I have been trying to reach someone with AT&T Risk Management for over three weeks now with no success! I have called every number that every AT&T representative has given me.  I was finally able to get a voicemail recording at the number 1-855-365-4976.  Recording says to leave a

AT&T came to bury our wire. Ripped out my water main on Thursday 5/16/24 and it is now Sunday 5/19/24 with still no resolution. Plumber says an entire new line needs to be done through my attic and down my walls. Destroying my home that I just bought and refinished myself for the last three mont

We received a door tag from AT&T on our front door, about upcoming construction in our backyard, with a phone number written in Sharpie on the front of the tag. We have called the number multiple times over the last few days, and they have yet to respond to any of our messages.  Can you te

Please excuse my lack of knowledge in this area. Recently built home, conduit (I believe) is coming off the side of the house with exposed I think phone cable and something else. Fiber cable is also on the side of the house already but not fed through the conduit. Will a technician work with the con

Back in January fiber was ran to the pole in my front yard and wrapped and taped to it. We were told it was about 3 months out from being installed. Houses on both sides of me have fiber installed. I really don’t want to but I may have to switch to another option.

When I turn on my laptop and join the network, I get an immediate notification on my smartphone about a new device joining.   Last night I joined the network at 8:30 or 9:00 PM.  And got off midnight.  I happened to notice the phone in the early hours, and it reported a device (the sa

I work at a Prek-12th grade private school and we were just told by an AT&T contractor that they are going to be installing fiber lines starting Monday that will cause power and internet disruptions to our campus. We have one week of school left and our High School students take their finals all

We have attempted multiple times to call the Sedgwick group due to damage to our sprinkler system from AT&T digging in our yard. I have tried the # 800-288-2020, left messages, and have yet to receive a call back. What is the next step?