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Account Features

Account Features

Learn about all the account features available to you!

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Call forwarding

My phone is dead and it won’t charge. Can I forward the calls without the phone?

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Official Solution

Cancel HBO max subscription

According to my Roku account, my HBO max subscription is being billed through AT&T however I don't see it as an add-on anywhere. I would like to cancel HBO max please help. Thanks!

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78

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How to see my account number

Reset pin transfer number which out old pin

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91

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Can't get access to Max

I have Max with my plan and now I can't log in anymore with AT&T as my provider. Says my account can't be verified. Please let me know how to fix this. Thanks!

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Can't get access to Max

I have Max with my plan and now I can't log in anymore with AT&T as my provider. Says my account can't be verified. Please let me know how to fix this. Thanks!

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App won't load

Call protect app won't load

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28

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Secure Family App issues

I woke up on January 30th to an alert that my subscription was cancelled. Why? I did not cancel!  I had to create a new login and all my information was gone. I can no longer keep track of my elderly parents.  I can not down load the app to their phones because they do not have a smart ph

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Brian Currie - Former AT&T employee trying to come back

I am a former AT&T employee trying to come back to AT&T. I see a job posted that fits perfectly with my skills and I am having a tremendous amount of difficulty reaching the hiring manager to discuss this position. I am asking for help. My former AT&T UID is BC2258 and I reported to Pa

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ATT Sam's Club Scam

I've been an ATT Customer for many years. I've also purchased phones from Sam's and used them on my ATT account before.  I recently listened to the represenative in Sam's Club regarding purchasing new phones at a great price.  I signed up and went along with the deal until I went home to

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114

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Buy a cellphone in US, use overseas permanently?

Buy a cellphone in US, use overseas permanently? Hello. Can I buy an ATT cell phone in US, take it with me to Taiwan and use it permanently there? I really only want to send and rec'v text messages with it, not make or receive calls.

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International Day Pass (IDP)-Calling Between IDP Countries

I have IDP setup on my phone. When I travel to Europe, and I am in Germany (an IDP country), can I call someone in Italy (also an IDP country) for no additional charge? I have an unlimited plan on my phone. Based on the Day Pass terms, it sounds like, when I am traveling, I can call any IDP country

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85

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email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

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49

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How does vacation mode work for people who try to call me

I am planning to be away for a few months and leave my phone on vacation mode. However, I don’t want everyone who attempts to call me to know that I’m out of the country. What happens when someone attempts to call me? Are they notified that my phone is on vacation mode or disconnected? What is the e

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International Day Pass

When traveling Europe on the International Day Pass, how many days are included in the Day Pass rate? I’ll be in Europe for 20 days.

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