For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222723)

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

43

15

0

Accepted Solution

Official Solution

How to Share wireless internet

I'm looking to share my home internet with my office, which is about 2km away. Can anyone suggest how I can do this? I'd appreciate advice on what equipment I'll need and how to set it up. Thanks!"

Questions

34

6

0

Cell Booster SS2FII- Is an internet connection optional?

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

Questions

11

1

0

Need old LG K20 phone unlocked

Hi - I have a really old LG K20 phone that I want to give to a friend to use. I guess it is network locked. I do not have the code and I am not on AT&T. Who do I call or email to unlock this phone? Thanks.

Questions

16

3

0

Accepted Solution

Official Solution

AT&T Alliance Program Called My Business! IS IT A SCAM?

Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev

Questions

16

1

0

Problem with communication abroad

I need to go to Russia for a period of 4 months. I told about this in the communication salon. But the connection stopped working after crossing the border (no network signal). I cannot receive SMS messages and therefore I cannot log into my personal account.My friends came to the salon to find out

Questions

16

2

0

Sales Tax Not Refunded After 2 Months

I attempted to switch back over to ATT after switching to another company a few years ago. I got a promo and purchased 3 iPhone 15s, however, cancelled the lines and service due to inaccurate info given to me by the sales rep. I paid the taxes on the phone ($291.21), and was told to return the phone

Questions

15

1

0

Closed

How do I unlock an AT&T wireless home phone device ZTE721?

I requested and received the unlock code for the wireless home phone base but I don't know how to enter it into the device.  The directions tell me to insert the non AT&T SIM and then a prompt will pop up onto the screen where you enter the code.  But this is not a cell phone, it is a wireless home

Questions

1.6K

8

0

Wrongful Charged without Resolution

multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line

Questions

30

3

0

Be the first to reply

(9)
Not receiving text messages, calls or voicemails when my phone is off

I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in

Questions

9

0

0

Conocer el saldo de mi cuenta estando fuera de EEUU

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

Questions

10

0

0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

22

0

0

phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Questions

25

0

0

Account management email info incorrect?

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

Questions

26

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

37

0

0

Trending Accepted Solutions

(39)

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.1K

5

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

250

14

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

151

5

0

Accepted Solution

Official Solution

International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

Questions

144

5

0

Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

105

4

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.