AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Please...!
Questions
•
Features & Services
9
1
0
Accepted Solution
Official Solution
Will ATT be selling or an upgrade for the New ipads announced today?
Questions
•
Phones & Devices
43
15
0
Accepted Solution
Official Solution
I'm looking to share my home internet with my office, which is about 2km away. Can anyone suggest how I can do this? I'd appreciate advice on what equipment I'll need and how to set it up. Thanks!"
Questions
•
Features & Services
34
6
0
I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false
Questions
•
Features & Services
11
1
0
Hi - I have a really old LG K20 phone that I want to give to a friend to use. I guess it is network locked. I do not have the code and I am not on AT&T. Who do I call or email to unlock this phone? Thanks.
Questions
•
Phones & Devices
16
3
0
Accepted Solution
Official Solution
Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev
Questions
•
Phones & Devices
16
1
0
I need to go to Russia for a period of 4 months. I told about this in the communication salon. But the connection stopped working after crossing the border (no network signal). I cannot receive SMS messages and therefore I cannot log into my personal account.My friends came to the salon to find out
Questions
•
Features & Services
16
2
0
I attempted to switch back over to ATT after switching to another company a few years ago. I got a promo and purchased 3 iPhone 15s, however, cancelled the lines and service due to inaccurate info given to me by the sales rep. I paid the taxes on the phone ($291.21), and was told to return the phone
Questions
•
Wireless Account & Billing
15
1
0
Closed
I requested and received the unlock code for the wireless home phone base but I don't know how to enter it into the device. The directions tell me to insert the non AT&T SIM and then a prompt will pop up onto the screen where you enter the code. But this is not a cell phone, it is a wireless home
Questions
•
Phones & Devices
1.6K
8
0
multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line
Questions
•
Wireless Account & Billing
30
3
0
I've had confirmed that I'm not receiving texts or voicemails when my phone is turned off. AT&T's chat service won't load. Guess I have to blast them here! In the past, when I turned on my phone any texts or voicemails I received while my phone was off would pop up, but apparently that's not in
Questions
•
Phones & Devices
9
0
0
Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa
Questions
•
AT&T PREPAID
10
0
0
I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
Questions
•
Wireless Account & Billing
22
0
0
I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the
Questions
•
Phones & Devices
25
0
0
Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou
Questions
•
Wireless Account & Billing
26
0
0
Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
Questions
•
Phones & Devices
37
0
0
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
Questions
•
Phones & Devices
1.1K
5
0
Accepted Solution
Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
Questions
•
Phones & Devices
250
14
0
Accepted Solution
Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
Questions
•
Wireless Account & Billing
151
5
0
Accepted Solution
Official Solution
Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day
Questions
•
Features & Services
144
5
0
Accepted Solution
Official Solution
So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in
Questions
•
Wireless Account & Billing
105
4
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.