Internet

Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos

HI. My name is Hayk. My account number is 287341715178, e-mail associated with this account is [email scrubbed], the business address associeated with this account is 3315 E Washington BLVD, Los Angeles, CA 90023.. It has been already three weeks I don't have an internet connection. I have called to

Cannot connect my LG tv to my internet

Hello! I'm having issues specifically to cloudflare servers only in Atlanta. This only started about a week or so ago, and it includes cloudflare dns 1.1.1.1. But also includes other providers that I have reached out to and use cloudflare hosting services. Is there possibly a down peering or other i

Hello! Before planting a row of shrubs across the front of the not-very-attractive porch on the old house I just bought, I took the step of inquiring whether there were buried utilities I should watch out for. Most companies reported nothing, but then this appeared in my yard, from AT&T. I'm not

I want to get them removed I’ve been calling and I’ve gotten 0 help how can or who can I talk to to get them removed

I switched to Internet Air last month and its absolutely the worst experience ever! I have never had an internet connection issues until now.  I thought switching would be an improvement since technology is constantly changing.  I'll be watching tv and the app will start buffering & t

Hi,On 02/08/2024 I saw a reward for $300 in getting Fiber, since then I have not received any of it. I spent a lot of time during the call with the sales guy, he made me spent an annual membership with AARP to add more discounts to my account, at the end and until he made sure I bought the membershi

How do I set my device to display 24 clock?

Please tell me the best way to set up the BGW210 with Eero. I am using Eero because the ATT extenders do not work and do not offer a guest network (extenders).   I currently have the Eeros set up in Bridge mode but Eero tells me this is not the best way.  ATT told me several years ago th

I switched to Internet Air last month and its absolutely the worst experience ever! I have never had an internet connection issues until now.  I thought switching would be an improvement since technology is constantly changing.  I'll be watching tv and the app will start buffering & t

ATT keeps on moving the fixing time! From 2pm to 5pm, and I don’t know if I can trust their messages any longer! I’m paying for a service that’s poor.

I've seen a few threads but didn't get an answer... i'm trying to find my son's desktop computer on the Smart Home Manager so I can create a profile and shut the internet off at night so he won't play games till late.   I can see every manner of device connected to my router, but none of

Why was my account suspended over $29?

Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?

Ay?dame no cometa la caja

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.

I received a self install for BGW320, but could not find the ATT Fiber service box anywhere. So I plugged the BGW320-500 directly into the wall (yellow color port) with the ONT cable and it worked? Does this mean this wall port is connected to the service box? I can't find it anywhere, unless it's i

Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode.  On the gateway I have 3 eeros connected via ethernet backhaul.  On the Gateways's 4th ethernet port I have a switch that connects