Phone & Device Upgrades

Hi, From the business phone where I work at, I got a call from this number: 810-420-1360 The woman on the phone said her name was Jessica from the AT&T Alliance Program and said she wanted to speak to the person that was in charge of our phone systems. She wanted to talk about our plan and rev

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

I have a galaxy s4 mini and am ready to trade it in, but theres a couple of small chips on the side. Would they accept that?

I’m on my parents T-Mobile plan, and we are due for upgrades. I would like to get on my own plan with AT&T. My phone is already paid off. Can I use this phone as a trade-in? The phone is technically under my dad’s name, so how does that work? He’s on board, btw.

Has anyone else been a victim of the free Iphone 15 MAX Pro 512gb where the scammers have full access to AT&T's computer system?  I am looking to start a (Edited per community guidelines) suit towards AT&T for their IT department not keeping their system secure from scammers.  AT&T has further been

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I received one label with my new phone returning to Pitney Bowes returns in Irving Texas. Is that label to return my next up old phone?  (that I'm using for a trade in)

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in september 2023. It is now april 28, 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T

Is ATT still doing this? I heard you can send your device back

I just joined att and I had my phone number and stuff transferred to my new phone. But now my old phone is saying I have no internet. I'm just wondering if my old 1 year plan from straight talk transferred to my new phone or if I need to call them to get a new number for my old phone. Or if it just