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Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device
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Other Phones & Devices
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I purchased a "new in box" AT&T locked Samsung Note 10+ 5G. I updated its software, set the APN for Consumer Cellular with a rep instructing me on phone, and phone only texts, mo outgoing or incoming calls. Checked the IMEI number which appears to be clean but something is blocking calls. I have
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Samsung
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Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich
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AT&T Phone Account
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If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he
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Apple
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I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma
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Wireless Billing
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I moved to Switzerland for school and will be residing here for the next 2 years give or take. I purchased a Sim card from Swisscom and when they inserted it into my phone today there was an error message. I forget what it said but it said to contact ATT to unlock the device or something. After rese
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Apple
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Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network
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Apple
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I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur
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Other Phones & Devices
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I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?
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More AT&T PREPAID Discussions
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I requested and received an unlock code from At&T for a Samsung Galaxy S7. I put a Verizon sim card in the phone, but did not receive a prompt to enter an unlock code when I turned the phone on. I tried to enter the unlock code in the phone dialer, as directed in the instructions I received from ATT
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Samsung
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So I have been a customer with ATT forever (seriously) and I currently own the Lumia 920 Windows Phone, I can't stand this phone. We all know HTML5 is best and flash on Andriod is no longer supported etc. - but no one is changing their websites and no one is creating apps for this windows phone - s
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Android
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I recently purchased a Nokia XR20, independent of AT&T. The phone is great. No issues. It is 5G capable but I am not sure if it is connecting to the 5G service in my local area. I turned on the 5G preference in the options. (I checked the map and I there is 5G in my area
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Other Phones & Devices
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I recently changed my sim card from my old phone to a new iPhone. I want to know if I would get charged more for this. I know an iPhone needs a data plan and I already have a data plan with my old phone. What happens now?
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Wireless Billing
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Is it possible to get a sim card with a prepaid plan from AT&T, being non-US citizen, arriving from the EU? And can I also get the discount using autopay?PS. Sorry for choosing the wrong category, somehow, Prepaid is not available as category...
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Account & Usage
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The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to
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Apple
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I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l
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More AT&T PREPAID Discussions
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Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone). After I ordered it, I realized that it takes a micro SIM
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Android
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We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?
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Device Features
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I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?
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Apple
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I know the iPhone 13 Pro is capable of storing multiple accounts on one eSim. My question is, does AT&T allow this? In other words, could I have my normal U.S. plan with AT&T alongside a local European account I would add when overseas, and switch back and forth between the two withou
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Device Features