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HighCountry's profile

New Member

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4 Messages

Sunday, September 4th, 2022 6:40 PM

Does ATT allow two cellular plans on one eSim?

I know the iPhone 13 Pro is capable of storing multiple accounts on one eSim.  My question is, does AT&T allow this?  In other words, could I have my normal U.S. plan with AT&T alongside a local European account I would add when overseas, and switch back and forth between the two without messing anything up?  Or do I have to request something from AT&T?

Accepted Solution

Official Solution

Community Support

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232.1K Messages

2 years ago

Hello HighCountry, we're here to help you with your iPhone 13 Pro.

 

The iPhone 13 Pro allows you to have multiple eSIMs stored. Each eSIM will have a different number, one with AT&T and one with the Western Europe provider, like our wonderful Ace stated @sandblaster stated.

 

Please make sure before you leave the U.S., you have the device unlock to work on other providers network. Check to make sure your device is eligible to be unlocked

 

Your device:

  • Is an AT&T phone or device and isn’t active on another AT&T account.
  • Was paid in full when you bought it (not on an installment plan). You won’t have to wait 60 days to unlock it.
  • Has a paid-off installment plan.
    • Paid through your monthly bill: Submit your unlock request at the start of your next bill period.
    • Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Learn how to pay off your installment plan.
  • Doesn’t have a past-due account balance. Make a payment to bring your account current. It will take 24 hours for your payment to post. 
  • Hasn’t been reported as lost, stolen, or involved with fraud.
  • Is an AT&T PREPAID phone that has had paid service for at least six months.

If your device is eligible, please submit a device unlock request.

 

Hopes this helps you out.

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

 

(edited)

ACE - Expert

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64.7K Messages

2 years ago

The iPhone allows you to have multiple esims stored. You can’t have two different plans with two different numbers assigned to one esim. If you create a European account on an esim, you’ll get another esim. You can’t use your current ATT esim on a European account.

New Member

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4 Messages

2 years ago

Thank you very much, that is what I wanted to know.  I think I will simply put the European esim on my wife's phone; her AT&T account is on a physical sim, while her esim is empty.

ACE - Expert

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64.7K Messages

2 years ago

Just FYI, your iPhone allows two active sims, whether it’s one physical and one esim or two esims and of course, your iPhone needs to be unlocked for the European sim.

(edited)

New Member

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4 Messages

2 years ago

Thank you.  To make sure I understand, I could install a European esim alongside my AT&T esim, yes?  Would AT&T allow this?

ACE - Expert

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64.7K Messages

2 years ago

To make sure I understand, I could install a European esim alongside my AT&T esim, yes?  Would AT&T allow this?

Yes and yes.

New Member

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4 Messages

2 years ago

Thank you.  Very helpful indeed.  I appreciate all the good advice here.

Community Support

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232.1K Messages

2 years ago

You're most welcome, @HighCountry. We are glad to hear that the information we provided was helpful! 

 

If you have any other questions or concerns, please reach back out to us! We are here to help!

 

Thank you for choosing AT&T!

 

TT, AT&T Community Specialist

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