Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph

When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??

I asked for the travel hold on February 15th, but att keeps charging me fee so I asked my bank to argue the transaction. Now,att sent me email notified me my account is suspended and the service is going to be cancelled. I tried to solve the problem by using online chat. However, since I’m traveling

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

I was tricked by ATT sales representative with some fake promotions for opening a new account. I was told clearly about the monthly bill I would receive based on all the promotions they promised to add to my new account. However, when I got the bill nothing was applied. After calling to customer ser

Not travelling, but get texts from Canadians while I am in Arizona. Do I get charged if I do not answer while I am off wifi?

(Edited to remove personal information). Want to make payment but don’t know the outstanding amount. Please call (Edited to remove personal information) Carol, or (Edited to remove personal information) James, or [email scrubbed] or just answer here. Her email is down. So we need info. Thx.

I seeking to obtain copies of detailed bills (including billing information and call & text logs between January 2021 and March 2022. Please advise: Who should be contacted to make a request for copies of detailed bills between 1/21 and 3/22? What fees, if any, apply to a request for copies

I have tried repeatedly to sign up for autopay on my account but it still says all bank drafts will be charged on the 14th of the month. I spent 30 minutes chatting with "Steven" this morning and accomplished nothing.  He never understood what I was asking.  With the broken English replie