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If you are looking for the news on latest the Apple devices, including the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, or all of our Apple device deals for new & existing customers - you're in the right place!
Note: Before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible. Learn More.
Get the latest iPhones!
Before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible.
When activating your new iPhone, the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.
Learn more about Moving Data To Your New Apple iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone Pro Max - What You Need To Do.
Note: If you are moving your data from the iCloud or setting up your iPhone as a new device, you can update the iOS later.
We can walk you through everything you need to get the most out of your new devices with our step-by-step Device Help:
• iPhone 15: Device Help & How-To Guides
• iPhone 15 Plus: Device Help & How-To Guides
• iPhone 15 Pro: Device Help & How-To Guides
• iPhone 15 Pro Max: Device Help & How-To Guides
• Apple Watch Series 9: Device Help & How-To Guides
Whenever you take your iPhone on-the-go and you’re away from a Wi-Fi connection, you’ll be relying on your wireless network to do things like stream videos, use GPS, share on social media, and anything else that requires data. The faster and more reliable your network is, the more quickly and reliably you’ll be able to do these things.
• How AT&T provides the fast, reliable, and secure network you need to help you make the most of your new iPhone.
• How can you add your new iPhone 15 to your existing AT&T plan.
• How can you upgrade to the new iPhone with AT&T.
Ready to upgrade to a new iPhone?
We have a number of backup and transfer options to easily move your contacts, texts, emails & photos to your new iPhone.
Then, we can help you check upgrade eligibility and choose your best option.
We have a great selection of accessories for the latest iPhones and other Apple devices. Don't forget to add a USB-C charger to pair with your new iPhone 15!
Shop now for chargers, headphones and more!
Let us help you track and activate a replacement device and even temporarily suspend your service, if your device was stolen.
Do you have a specific question in mind about your Apple Device?
Take a look at our Apple Device Tutorials to explore info and features about your device.
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Read the latest Apple solutions...
Accepted Solution
Official Solution
AT&T won’t unlock my deceased Mom’s iPhone
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Wireless
36
1
0
Accepted Solution
the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for
Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,
Questions
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Wireless
35
7
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Accepted Solution
Closed
Another request for carrier visibility / carrier reveal on iPad
Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera
Questions
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Wireless
29
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Join the latest Apple solutions...
AT&T keeps cancelling my account, when I'm only trying to sign up to get my full-price phone unlocked
In January, I was at Target and bought an unlocked iPhone for my mother: full price, $800, etc. It turned out they sold me an AT&T locked phone, but I didn't know that at the time. She took with her back to England to put it on her account, but that never worked, so she sent it back to me. I ev
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Wireless
17
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Unlock AT&T phone from friend in order to switch carriers
I got an iPhone from my friend in 2021 (AT&T user). He had completed a factory reset before giving me the phone. I switched to T-Mobile and would like to continue using the iPhone. T-Mobile submitted an unlock phone request using my AT&T account info, phone number, passcode, and e-mail. The
Questions
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Wireless
26
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Trying to transfer my number from a verizon phone with SIM to a new AT&T iphone 14 with eSIM - getting an error
I just got an iPhone 14 from AT&T to replace my old iPhone 12 that is currently on Verizon. I am trying to transfer my number on the verizon phone that has a physical SIM card to the AT&T phone that uses an eSIM. When attempting the process to setup Cellular, I get an error message:&n
Questions
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Wireless
34
8
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Accepted Solution
Official Solution
AT&T won’t unlock my deceased Mom’s iPhone
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
Questions
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Wireless
36
1
0
Returning a newly bought phone with ESiM
I bought a new phone two days ago and it came with a new phone number as well. I’m already using it but I want to go back and return it because i want a larger GB. If i do return it, will my new number change as well since it’s ESim?
Questions
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Wireless
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