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richardkodak's profile

Contributor

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3 Messages

Monday, December 27th, 2010 9:38 PM

One Eyed HD DVR

I have a HR22-100 used as a secondary unit in Master Suite.  The unit was originally installed with only one input line due to cable run issues.  Two weeks ago I had a Whole-Home / SWM system upgrade.  The system includes a HR24-500 in the home theater, a H24-100 in a guest room and a D12-500 in an office.  Everything works as promised except that the HR22-100 still functions as a one input system.  I was told by both DirecTv agent on the phone and the CSR who did that the installation that HR22-100 would work as a dual line system (record and view separate programs) after the upgrade.  Not so.  I have performed system reset on the HR22-100 without improvement.  Please advise.

 

RichardKodak

ACE - Sage

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45.6K Messages

13 years ago

Repeat the Satellite Setup on the HR22.  At the appropriate step, specify that both tuners are enabled.  

Contributor

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3 Messages

13 years ago

It worked!  Many thanks for the help.

 

RichardKodak

ACE - Sage

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45.6K Messages

13 years ago

You're welcome.  Enjoy!


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