AT&T Community Forums

The power of AT&T. The freedom of PREPAID^SM.

No annual contract • No credit checks • No activation fee online

Get the flexibility and convenience of AT&T PREPAID on America's Best Network1.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text. AT&T Prepaid offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

1 GWS awarded AT&T Best Network OneScore 2020. GWS conducts drive tests for AT&T and uses the data in its OneScore analysis.

The latest AT&T PREPAID support...

Expand all

We are here to help you get your device running on our network!

• If you've bought your device from us: complete your activation online.

• If you're transferring a dual-SIM device to AT&T: Contact Us to activate your eSIM.

• If you've brought your compatible unlocked device to AT&T: you'll just need to purchase an AT&T PREPAID SIM card.

Sign into your AT&T PREPAID account with myAT&T to:
• Check your balance
• Make a payment or set up AutoPay
• View and manage your usage
• Change your plan and add-ons
• Set up a multi-line account

Learn more about managing your account

Have you forgotten your four-digit PIN or online password? Good news! You can easily reset both on the sign-in page.

Note: If you sign in with wrong info three times and reset your password, we'll remove your stored payment info. It's for your security. Make sure to re-enter your payment info when you sign in with your new password.

Join the latest AT&T PREPAID discussions...

Unable to activate new Prepaid usim card

My provider was Mint Mobile and I got AT&T prepaid USIM to transfer to AT&T. When I tried to activate it I got the message that "loos like we hit a snag and can't complete your request right now. try again later. Error Code : SSACT-519. I think it should go completing pay my plan. However i

Questions

•

Wireless

15

1

0

How do I activate prepaid card

Need help activating card

Questions

•

Wireless

14

2

0

How can I keep att prepaid number and change from prepaid plan to regular att phone plan

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

Questions

•

Wireless

20

6

0

Overseas (China) phone usage

I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W

Questions

•

Wireless

30

8

0

Prepaid HELP

My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p

Questions

•

Wireless

32

7

0

1
2
3

The latest AT&T PREPAID plans & devices...

Expand all

Get the essentials for a great price with Mexico & Canada included for $40/mo. with AutoPay.

Shop now

$50 Unlimited Plan: Subject to change. Plan is good for 30 days upon payment of applicable plan charge ($50/mo., or $40/mo. with a new line and Auto Pay enrollment). Taxes extra. Not eligible for Multi-Line accounts. Activation fee (in-store, $15/line) & other fees may apply. See att.com/mobilityfees for details. Data: Plan includes 30GB of data per 30-day period at a max speed of 3 Mbps in the U.S. and Mexico. If 30GB of data is used in a 30-day period, all data speeds are reduced to a max of 1.5 Mbps for the remainder of the 30 days. In Canada, if you exceed 25GB of data usage in a monthly plan period, speeds will be reduced to 512 Kbps for the remainder of the period. 2G off-net data speeds may apply. Mobile Hotspot use is not included. See att.com/broadbandinfo for details on AT&T’s network management policies. Video Streaming: Plan does not include the Video Management feature. We aim to render streaming video in standard-definition (max speed of 2 Mbps for customers on both a 5G compatible device and rate plan, or 1.5 Mbps for other customers) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. Details at att.com/VideoFeature. Unlimited Talk & Text: Includes unlimited talk and text within and between the U.S., Mexico and Canada and unlimited text from the U.S. to over 230 countries. For the list of countries available for texting from the U.S., go to att.com/prepaidintltext. Pricing, terms & other restr’s subject to change and may be modified or terminated at any time without notice. GENERAL TERMS: By activating/using service, you agree to be bound by AT&T Consumer Service Agreement (att.com/ConsumerServiceAgreement). You must add money to your account within 26 days of activation, or your account will be canceled. Calls to special and premium services may be blocked. Service cannot be resold or used for fraudulent purposes. Geographic, usage, & other terms, conditions, and restrictions apply. Fees may apply. Details at att.com/mobilityfees.

NEW PLAN

Unlimited talk, text, and data

Get the essentials for a great price with Mexico & Canada included.

$40/mo.
After $10/mo. AutoPay discount. Reg. $50/mo.

30GB/mo. at max 3 Mbps, then speeds slowed to max 1.5 Mbps. Single line only. Requires new single line & AutoPay. Taxes extra. Fees may apply. Terms & restrictions apply. See details

Shop now

How can we help you today?