V

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Wednesday, February 24th, 2021 3:37 AM

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Wrong language playback only in spanish

I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted to change the language and english and espanol the movie is dubbed in Spanish only. I attempted to watch The Sitter 2011, and Pathfinder 2007. Both of which I changed language setttings multiple times, restarted the chromecast, tried to update my chromecast, no new updates. I finally though I found it, HBOmax needed an update, that did not work, I deleted cache, I uninstalled and re-installed the app. I tried to watch the movie on my computer with no issues with sound. This must be an issues with the HBOMax app on google chromecast only. I am unsure where to report this issue as I did not see a HBOMAX forum. Any help appreciated.

Community Support

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229.6K Messages

3 years ago

Hello @Vageus40,

 

We'd to look into why you can't change the language settings on your HBOMax. 

 

Is this concern connected to your wireless unlimited plan or internet service?

 

Please let us know.

 

Jonye, AT&T Community Specialist 

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