Yes I pushed the red button and I unplugged it. It just says Error 133. I can't find any info for that error number. How do I found out the model number?
Go into the Menu and the Info and Test should have it on the summary screen. You can also find it on a label inside the access card door or on the bottom of the box.
I would also run a System Test to see if it pulls up more info. Hopefully that will shed some light since your error doesn't even have a short description.
Juniper
ACE - Expert
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20.5K Messages
4 years ago
What is the exact error message?
Model of box?
Have you tried a red button reset or unplugging power for a minute?
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conniejrains
New Member
4 years ago
Yes I pushed the red button and I unplugged it. It just says Error 133. I can't find any info for that error number. How do I found out the model number?
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Juniper
ACE - Expert
•
20.5K Messages
4 years ago
Go into the Menu and the Info and Test should have it on the summary screen. You can also find it on a label inside the access card door or on the bottom of the box.
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Juniper
ACE - Expert
•
20.5K Messages
4 years ago
I would also run a System Test to see if it pulls up more info. Hopefully that will shed some light since your error doesn't even have a short description.
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DIRECTVhelp
Community Support
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19.8K Messages
4 years ago
We're here to help with your error code, @conniejrains.
Just to confirm, is the error code 733 or 133? If there Is a message on the error code screen what does it say?
We recommend refreshing your DirecTV equipment to clears out the error code. Try this and let us know more so we can further assist you.
Elmi, AT&T Community Specialist.
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