你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

第一次用卡贴机，解不开锁，求帮忙解一下！ IMEI:353223144790376

尊敬的先生，您好 !我的账号为# ***，你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱，我是个老年人，平时仅仅上网看看电脑而已，也不要什么髙速。特恳请你们帮助照顾，能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe

AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 16574287769425295DATE/TIME: 2022-07-09 11:52:24 *Your chat transcript:* Good morning!Sunday 12:18 AM [AT&T] : Hi, I'm your AT&T automated assistant. How can I help

Can I unlock my iPhone 14?

事情是这样的，前段时间朋友从美国旅游回国送给我了一部iPhone xr，然而我却不能在中国使用他，我按照att网站链接解锁，但是在中国一直点不了下一步，请问还有什么别的方法可以解锁我的iPhone 吗？我可以提供它的信息

I spoke to a art r via chat last night and was told I'd receive my information in 1 hour. Its now been 10 and haven't received anything. Here is the conversation.... AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 165482

Hi i have complain about att customer service.i renew i internet service 8/16/2019. i was chat with one of agentagent promised me that i can keep my monthly paymentEven though the agent made  promised, the promise was not kept.So i contacted agent agent again(11/11/2019) Because my bill getting more

Last year, I went online to see if fiber internet was available to me at my home. Upon entering my address, I was asked to call to find out about available options in my area. I spoke to a male rep. He assured me that U-Verse TV and FIBER were available in my area. I spent quite a while on the phone

Me: I just received an email about they’d credit my account $250 plus credit any fees to restore services but I have to call an 888 number. I don’t have service! Hi! My name is Joan. I'm happy to help! Please give me a moment to review your request. Joan: I am sorry that you had to wait longe

我们无法解锁此设备，因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

1/28/2020 1/2 AT&T: Hello! Thank you for contacting AT&T. Me: I have been lied to Me: hung up on Erika: Hi, my name is Erika! Me: hi Me: regarding my bill Erika: How may I help you today? Me: i was told over the phone and in store that my bill would be less than $300 Me: it's $759 Erika: I'm sorry t

In September 2018 I purchased two iPhone 8 phones after confirming the terms of the promotion of the BOGO offer. After waiting 4 months to receive the promised credit I learned your representative misinformed me of the terms and I was told there is nothing att can do for me as a result. Your rep tod

My parents, both in their 70's and my Dad a disabled Vet, both have lines on my account.  They purchased new phones on Oct 12, 2019.  They intended to use the BOGO offer for their new iPhones.  They had to order one, so they went back on Oct 22, 2019.  The in-store representative did not explain the

AT&T: Hi, I’m AT&T’s automated virtual assistant. How can I help you today? Keith: question regarding planAT&T: Got it. Please tell us your first name. Keith: KeithAT&T: Thank you, Keith. You will now be connected to a specialist for account support. We are now transferring you to a live agent.AT&T: