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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

1

0

我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

0

0

我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

0

0

0

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Official Solution

申请解锁运营商锁

我的手机是欠费了吗可以帮我查一下吗我有运营商锁

Questions

812

4

0

Accepted Solution

DO NOT take ATT international roaming - not reliable

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Questions

164

1

0

Accepted Solution

Official Solution

Why hasn't my veterans discount started?

I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files.  Now 4 months in and ask about why it hasn't started.  Being told that the web site doesn't accept DD214 or driver License.  Agent gives me customer loy

Questions

935

4

0

請求U一verse 优惠价

尊敬的先生,您好 !我的账号为# ***,你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱,我是个老年人,平时仅仅上网看看电脑而已,也不要什么髙速。特恳请你们帮助照顾,能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe

Questions

92

2

0

0

Accepted Solution

Official Solution

Multi line activation

I have a lot of problem for activating the multi line on my sim. I tried to activate the multi line on my number and the system gave me an error. I tried to accept the invitation for a multi line discount from my wife and again error. My wife activated the multi line system without any problem. I am

Questions

237

1

0

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Add ons

I need to add data to an invited line. I was able to on the account holders number. Now I need to add on to an invited number. I don’t see the option?

Questions

44

1

0

Accepted Solution

Official Solution

help with prepaid log in

Hi I'm trying to sign up for the multi line discount and I've sent the invites but its not allowing me to access the web site to accept the invite. It says it can't find the phone number

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

Closed

解锁手机

请解锁我的iphone

Questions

182

3

0

Issues with joining multi line account

I pretty much got invited to join a multi line account I accepted then for some reason it switched me over to my own account and now I can’t accept the invite again bc it says I need to wait 30 days how do I fix this?

Questions

95

2

0

Unable to join Multi-Line account

I had created a multi-line account to merge with some people. One of the other person also did so by mistake. Then I converted mine back to single line. Now my friend has sent me an invitation to join his multi-line but I get the following message: Looks like you have already created or joined a Mul

Questions

465

3

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multi line discounts

I changed my plan from $45 (6G)to $65(Unlimited)My husband changed his plan from $45(6G) to $50(8G+8G).He needed to change his number for this. Both plans get auto pay discount.  I want to get the multi line discount. I went to Att store and the agent helped me.We changed both plans and I paid all f

Questions

224

1

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0

Prepaid family plan

Hello, I am planning to apply multi-line plans with 4 people. Is that possible for me to invite 3 people when I apply to and then invite one remaining person later? Or, do I have to invite all people at the same time? Thank you

Questions

39

1

0

Having a issue to receive the multi-line invitation

I received the invitation letter from my family member, but I cannot activate my multi-line account by receiving the invitation. And I can see the sentence below. Looks like you have already created or joined a Multi-Line account in the past 30 days, please wait and try again. Visit HERE for

Questions

40

1

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AT&T Saleperson Absolutley Lied to Me! Here's how my chat went today -

Last year, I went online to see if fiber internet was available to me at my home. Upon entering my address, I was asked to call to find out about available options in my area. I spoke to a male rep. He assured me that U-Verse TV and FIBER were available in my area. I spent quite a while on the phone

Questions

874

6

0

We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523

我正在嘗試使用我的預付費SIM 卡,我已經將其放入手機中,並且我收到了來自at&t 的短信,給我一個激活我的SIM 卡的鏈接,我已經完成了所有信息的提示,它顯示了我“我們正在處理我們的系統。請給我們一些時間,稍後再試。 ERROR CODE: SSACT-523”,我在 Google 上搜尋我可以撥打877.426.0525 來啟動我的 SIM 卡,但我的手機現在甚至無法打電話,我該怎麼辦

Questions

35

1

0

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