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因为我之前提交了一个丢失设备的请求,但现在我找到了这部手机,我需要解锁手机上的电话服务锁定

Unlock device

Hello, my phone was stolen before, but now I have asked someone to help me find it. I previously reported a lost device, but now I need to introduce my device's network lock, which cannot be applied for

Questions

我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

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We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523

我正在嘗試使用我的預付費SIM 卡,我已經將其放入手機中,並且我收到了來自at&t 的短信,給我一個激活我的SIM 卡的鏈接,我已經完成了所有信息的提示,它顯示了我“我們正在處理我們的系統。請給我們一些時間,稍後再試。 ERROR CODE: SSACT-523”,我在 Google 上搜尋我可以撥打877.426.0525 來啟動我的 SIM 卡,但我的手機現在甚至無法打電話,我該怎麼辦

Questions

35

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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

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Accepted Solution

Official Solution

Credit of over $4,000

I have a credit of over $4,300 on my AT&T account. How do I get that money transferred back to the credit card that was charged? The overcharge happened back in August 0f 2022. I disputed the charge with AT&T and the credit card. Now that AT&T has acknowledged the overcharge, they are

Questions

113

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Accepted Solution

Official Solution

Transferring phone number to a prepaid account (prepaid sim not working after a week has passed)

I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee

Questions

467

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請求U一verse 优惠价

尊敬的先生,您好 !我的账号为# ***,你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱,我是个老年人,平时仅仅上网看看电脑而已,也不要什么髙速。特恳请你们帮助照顾,能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe

Questions

92

2

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Accepted Solution

Official Solution

Send money off a gift card to my account

How can I send my money to my bank account

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178

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Refund

How can I get extra money that has been credited to my account returned to me?

Questions

37

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我无法提交解锁设备请求

 commented 

2 months ago

 to the conversation: 

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Unlock device

Hello, my phone was stolen before, but now I have asked someone to help me find it. I previously reported a lost device, but now I need to introduce my device's network lock, which cannot be applied for

Questions

我也遇到同样的问题

 commented 

1 year ago

 to the conversation: 

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Cannot unlock iphone. Keep getting error: "The information you have entered is incorrect. Please update and try again."

AS the subject says, I'm trying to unlock my iphone (also have the same issue on my wife's account). But keep getting an error: "The information you have entered is incorrect. Please update and try again." Its a prepaid phone and account, but meets the unlock eligibility requirements.

Questions

Accepted Solution

Official Solution

Can you help me pay to unlock it?

富人能帮我付钱吗?帮我完成iPhone预付款。谢谢您。This is mine IMEI ( Edited as per community guidelines)

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58

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Tell me how to transfer my money from the card at&t sent me to my bank account

 to the conversation: 

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I need to find out the balance on my at&t reuse prepaid card

There is no phone number on my prepaid reuse card. And I need to find out my balance on it. Please help me

Questions

Refund

I recently just filled my balance with 45.00 for my monthly plan. I wasn't sure if it had went through so I accidentally added 45.00 more dollars so now I have over the amount that I need I was wondering how do I get that money back in my bank account?

Questions

102

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I can't verify the card I first used

All I want to do is refill my account and enroll in Auto Pay. But, apparently I have to verify the first card used online since I had to change the password. I have tried every card, none are right. So if I don't have the original payment card, how the heck can I do any transactions???

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119

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I had the same problem except the fact that I accidentally paid twice for the $100 internet deposit. My phone was lagging so my first $100 payment seemed as if it wasn't accepted, or didn't go through bc of a problem with my phone. So I went to do it

 to the conversation: 

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Why was I billed twice?

I just started the process of getting Fiber installed at my new apartment. Said I needed to put down a $100 deposit. Fine. But they billed me twice for $100 each. Can't get through to anyone because, as far as I know, I haven't been shown my account number except for the last 4 digits so I can't cre

Questions

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