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I want to move the number to a low cost provider. I am only in USA 5 moths a year. When there was a 25c rate it only cost $11 / month to retain the number. Now $30 is too much.
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Plans & Features
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Payments
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Wireless Billing
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How do I apply the 25% discount to my account?
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Wireless Billing
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I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files. Now 4 months in and ask about why it hasn't started. Being told that the web site doesn't accept DD214 or driver License. Agent gives me customer loy
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Wireless Billing
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Hello, I recently became an AARP member and learned that I could get a monthly $10 discount on my Unlimited Elite plan. How can I apply that discount to my account? Thank you.
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Wireless Account
我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。
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AT&T Phone Equipment
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I have a prepaid account with AT&T I need my account number how can I get it searching online because AT&T is closed
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Account & Usage
Why would I get a message on my HTC OneX "Unfortunately, HtcDm has stopped"? It just started yesterday. The keypad and "back" & "home" buttons have stopped working too.
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Android
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I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account? Much thanks.
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Wearables
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I am trying to transfer my phone number from my current prepaid service to a non-prepaid one. It asks for my PIN but says it is incorrect when I enter my account PIN. Is there a separate transfer PIN and how do I find it?
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More AT&T PREPAID Discussions
There is a flyer touting the AARP Member discount for AT&T Signature Program. Does anyone know if/how you activate it?
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Account Features
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I recently signed up with ATT and am a Mary Kay Consultant. How do I get the activation fees waived for the discount? We were told this at a conference.
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Wireless Billing
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How long does it take for services to restore after payment is made ?
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Wireless Billing
Looking to order a iPhone14pro max upgrade on one my lines to take advantage of the $800 credit with the trade-in offer. If I order the phone now can I wait till Christmas time to activate the new device and send in my trade-in device? Is there an actual window to return the trade-in to still be eli
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Apple
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When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and receive a SIM card in the mail. Is the porting done when I activate the SIM card? This doesn't seem to be explained on the web site.
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Account & Usage
This service is so frustrating beyond belief, the reps on the phone are completely useless in addressing this issue. One of them said its possible to transfer, and when I get there they say "oh, we can't do that". The rep live chat on the website said that I have to call the prepaid department, and
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Account & Usage
I have NOT have LANDLINE phone-service since June 14th!!!!!!!! How do I contest a bill from that date until service is finally restored?
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Landline Phone Troubleshooting