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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

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求各国大神解att锁

第一次用卡贴机,解不开锁,求帮忙解一下! IMEI:353223144790376

Questions

45

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我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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DO NOT take ATT international roaming - not reliable

I'm on a shot vacation and outside US. I have selected ATT international roaming and now spending daily 3-4 hours trying to fix the phone connection. Tried to sort out by chatting with ATT agents and the agent left the chat while in conversation. Pasting the transcript here.  [Camilo] :

Questions

164

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Official Solution

Can't Make Calls - New Customer?

I just received the SIM card in the mail today. For the past ~3 hours I've been trying to activate my phone. I tried the online activation, but it gave me the error code GA309. I called in and was transferred 3 times, with the last employee I spoke with telling me I needed to pay over the phone, bu

Questions

1.4K

12

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Official Solution

When do I pay the 30$ activation fee

I'm looking for the receipt my boyfriend got for the activation

Questions

163

1

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Accepted Solution

Official Solution

Questions about switching Prepaid plans

I am currently a Prepaid customer on the 25 cents a minute plan. I am thinking about switching to the $30 5gb a month plan, but I have some questions. When switching, can my current balance be used as payment? When starting a multi-line, can the current balance of the person I invite to join be used

Questions

53

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Official Solution

Why hasn't my veterans discount started?

I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files.  Now 4 months in and ask about why it hasn't started.  Being told that the web site doesn't accept DD214 or driver License.  Agent gives me customer loy

Questions

935

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我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

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ATT Internet Customer service

Hi i have complain about att customer service.i renew i internet service 8/16/2019. i was chat with one of agentagent promised me that i can keep my monthly paymentEven though the agent made  promised, the promise was not kept.So i contacted agent agent again(11/11/2019) Because my bill getting more

Questions

253

1

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I returned a online tablet purchase and have questions.

I received an email from At&t saying they received my returned tablet on April 15th and it said it could take 5-7 days to process. My question is: will my bill automatically update when it is processed? My bill is already ready to view. Will I be refunded to $30 activation fee? I returned the ta

Questions

35

4

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Why would I get a message on my HTC OneX "Unfortunately, HtcDm has stopped"

Why would I get a message on my HTC OneX "Unfortunately, HtcDm has stopped"?  It just started yesterday.  The keypad and "back" & "home" buttons have stopped working too.

Questions

5K

2

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Official Solution

iPhone SE 2 Walmart Deal

Currently, Walmart.com has the iPhone SE 2 for $200 on an installment plan listed under "upgrade only". I am wondering what the specifics of this deal are.It says I can pay off the deal in full after 30 days, but also says I must pay for AT&T Next with the installments. Do I have to pay for this eve

Questions

109

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An agent totally lied to my upgraded order on the phone

Called earlier today to upgrade my phone, but this female agent totally lied to me and ordered as a new activation. By reading the order email after the call, she ordered this new phone as a new activation with a new phone number not as an upgraded my phone as I requested. I made sure with her on th

Questions

144

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Prepaid Activation "GA309 : Oops, we hit a snag. Come back later and try again."

I tried multiple times to activate the prepaid service, but I keep having this error message. "GA309 : Oops, we hit a snag. Come back later and try again." I tried Firefox, Chrome, Microsoft Edge, and my smartphone browser, but all same message.

Questions

317

3

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Official Solution

申请解锁运营商锁

我的手机是欠费了吗可以帮我查一下吗我有运营商锁

Questions

814

4

0

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Official Solution

Can you help me pay to unlock it?

富人能帮我付钱吗?帮我完成iPhone预付款。谢谢您。This is mine IMEI ( Edited as per community guidelines)

Questions

58

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Two prepaid lines - refund request

Hi, I was attempting to port number from Mint Mobile yesterday afternoon and begin the $35 prepaid plan with AT&T. I had received a SIM card back on Aug 5 from an online order. I was following the quick start guide instructions and ended up running into error GA309 on the prepaid activation page

Questions

20

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Official Solution

When switching, can my current balance be used as payment? Yes. When starting a multi-line, can the current balance of the person I invite to join be used as payment? The multiline account owner pays for all plans. You might be able to re

 to the conversation: 

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Questions about switching Prepaid plans

I am currently a Prepaid customer on the 25 cents a minute plan. I am thinking about switching to the $30 5gb a month plan, but I have some questions. When switching, can my current balance be used as payment? When starting a multi-line, can the current balance of the person I invite to join be used

Questions

Closed

黑名单请求解网络锁服务

My lost device has been found, but I encountered a problem. The URL only supports whitelist unlocking, but not blacklisting. Want to request unlocking service

Questions

338

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