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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

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我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

0

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Official Solution

leaning telephone pole

A telephone pole is leaning in my backyard and as a result, the wires are close to my house's second floor. Since this is not one of the automated options and your csr said they would transfer me to someone who could help (transferred me to wireless, lol how stupid), I need a number to call to ha

Questions

277

3

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Official Solution

How do I make a conference call to three other people?

How do I make a conference call to three other people

Questions

279

1

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Support specialist lied to me

I spoke to a art r via chat last night and was told I'd receive my information in 1 hour. Its now been 10 and haven't received anything. Here is the conversation.... AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 165482

Questions

88

1

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AT&T prepaid SIM card set up (Edited per community guidelines)

I bought an at&t prepaid sim card that's supposed to work in phones, tablets and modems. So, I activated the SIM card and placed it in my router/ modem and it work fine at first until I had to bring down my computers and router due to the air conditioning going out. But when I tried to bring everyth

Questions

90

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non-VoLTE phone

Does anyone know what a "non-VoLTE" phone is? I have a Samsung A10e that I thought was a 4G phone. It seems they are dropping support of my phone. Jeff

Questions

520

4

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No connection to Wifi

I have a One Plus Nord 10 phone and I cannot connect to my AT&T Wifi. What is a phone # for phone number to the help desk?

Questions

52

1

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Official Solution

"Corporate phones"?

What does it mean when u have a corporate phone?

Questions

328

1

0

0

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Official Solution

International travel

I have a prepaid AT&T iPhone & im traveling to Jamaica for a week. What’s best to recieve calls? Call Forwarding?

Questions

267

4

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Wireless account and billing

I have received an email notice from ATT that my account is past due. When I try to access my account on this site, I am told it can't be accessed. I have no idea why I cannot access my account and pay my bill if it is fact past due. All I need is to speak to someone in customer service. What is

Questions

42

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Late payment

I can not find a number to call anywhere. I made an arranged payment, and lost my job. Couldn’t make that payment. The website has allowed me to make another payment arrangement, but I would like to make sure it went through. From my understanding that shouldn’t work- I know we are in odd times, so

Questions

21

2

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Where is the Phone number?

The gray box is the PIN NUMBER. But where is my moile number? Dose Fastcard PREPAID gives a phone number??

Questions

108

2

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🤦🏼‍♀️ Phones work once the phone number is ported and the SIM card is activated. If new phones were shipped to you they would have come with an instruction on how to activate your sim card.  Or perhaps you needed instructions on how to turn

 to the conversation: 

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I'm mad

I have been having issues with att from home internet taking a week after i was told 2 days then a sales rep comes and i switch phone carriers. They give me 2/3 Brand new phones that don't work. I would like to speak to a GM representative have been hanging up on me and all

Questions

Why did ATT port out my number then cancel my order??? Where is my phone number???

I was recently looking at phones on ATT website and really wanted the new lg velvet and you were giving a trade in deal to get the phone for a good price monthly so I ordered it, made the payment for thebtaxes and what not to get it activated and mailed to my house porting my Tello number ive had fo

Questions

193

1

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Official Solution

What happened to referral of calls?

I placed an order to disconnect my home line due 6/19. Of course it was disconnected on 6/17. I'm being told I have a U-Verse home line and internet. The service rep doesn't know what a referral of calls for a disconnected line is. I've spoken to 4 people, including Tech Support, and no one understa

Questions

2.2K

18

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Official Solution

What does whatsapp charge for international calls?

(mobile post-paid, USA) Just had a chat with AT&T representative and it left more questions than clarifications. Worst of all, it also left a hole in my pocket since we're been charged to international calls we never did.Issue: we found charges for international calls in our latest bill. We recogniz

Questions

83.8K

94

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