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I received a bill for $236.45 for 46 minutes of International long distance. Of course the bill includes no details. I called customer service and he said on 3 different occasions calls were placed from my phone to a phone # in Austria. He said he would mail me (after explaining he couldn't e-mail
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Wireless Billing
Will I be charged extra for calling Todos Santos BCS Mexico
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Account Features
I traveled to England and am trying to use my phone. I was told it would work in the uk but we arrived yesterday and it is not working.
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Account & Usage
We purchased the 1GB Passport International plan for our child who is traveling overseas. To limit her data use to WiFi but still keeping the ability to send and receive texts and calls, does she only need to go into settings and turn off cellular data roaming? And then if she does need to use data,
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Data & Messaging Features, Internet Tethering
how to update plan to allow international calling for one of my lines?
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Account Features
I have an iPhone 11 and the international Day Pass does not connect to the internet in France, Mexico or Guadeloupe. But the advertising says you can connect to the internet. Thanks!
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Device Features
I added an international option to my plan. Now I'm in Italy and can't get any service unless I'm in wifi.
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Account Features
Will I get billed extra than my current rate for texting international numbers. I know this is true with calling internationally but does the same rule apply to texting.
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Wireless Billing
What is the best international plan for the two phones on my account for two weeks worth of travel to Switzerland?
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Data & Messaging Features, Internet Tethering
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Official Solution
My phone will not work internationally. It is not roaming. How do I fix?
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Apple
Hi Im in South Africa and need to use my usa number, can i get roaming activated while im here Heidi
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Network Coverage
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Official Solution
Does the International Day pass cover calls made within the international country you are visiting.? What about calls from one International Day Pass country to another?
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Network Coverage
Do I need to turn off international roaming while on my cruise?
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Android
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Official Solution
Is there any plan that allows me to roam in Europe?
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Network Coverage
We was on cruise in May we had our phones in airplane mode everything was off get a text in the second day of ship saying our services was suspended until further notice ok we had no service on our phones the whole time we get a bill for $916 for international service which we had none we have the t
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Wireless Billing
I have spoken with several representatives back in December and again a few weeks ago concerning erroneous global charges of $120.00 that were placed on my account when I only purchased the international day plan and only used for two days. I was told that the charges were going to be removed. Th
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Wireless Billing
Will I get international charges on my bill if I am in Mexico (on wifi) and receiving text messages????
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Wireless Billing
My account has international charges that were to be reduced to 55 back on 9/24. My bill however still show the complete charge
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Wireless Account
Can I receive call on Prepaid while in Spain on vacation?
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Account & Usage
I called AT&T to ask what triggers the $10 a day "Day Pass". The AT&T agent said that even if you have "Celllar Data" turned off and you are on an Active WiFi you will still get charged for a text. Does that make sense to anyone? What am I missing? Will having Cellulart Data turned off prevent
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Wireless Billing