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International charges

I received a bill for $236.45 for 46 minutes of International long distance. Of course the bill includes no details.  I called customer service and he said on 3 different occasions calls were placed from my phone to a phone # in Austria. He said he would mail me (after explaining he couldn't e-mail

Questions

235

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International rates

Will I be charged extra for calling Todos Santos BCS Mexico

Questions

105

2

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International use

I traveled to England and am trying to use my phone. I was told it would work in the uk but we arrived yesterday and it is not working.

Questions

85

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International usage

We purchased the 1GB Passport International plan for our child who is traveling overseas. To limit her data use to WiFi but still keeping the ability to send and receive texts and calls, does she only need to go into settings and turn off cellular data roaming? And then if she does need to use data,

Questions

85

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international vacation

how to update plan to allow international calling for one of my lines?

Questions

96

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International Day Pass not Connecting to Internet

I have an iPhone 11 and the international Day Pass does not connect to the internet in France, Mexico or Guadeloupe. But the advertising says you can connect to the internet. Thanks!

Questions

629

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International

I added an international option to my plan. Now I'm in Italy and can't get any service unless I'm in wifi.

Questions

135

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International

Will I get billed extra than my current rate for texting international numbers. I know this is true with calling internationally but does the same rule apply to texting.

Questions

85

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International Coverage

What is the best international plan for the two phones on my account for two weeks worth of travel to Switzerland?

Questions

71

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Accepted Solution

Official Solution

International roaming

My phone will not work internationally. It is not roaming. How do I fix?

Questions

96

1

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International roaming

Hi Im in South Africa and need to use my usa number, can i get roaming activated while im here Heidi

Questions

85

2

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Accepted Solution

Official Solution

International Day Pass

Does the International Day pass cover calls made within the international country you are visiting.? What about calls from one International Day Pass country to another?

Questions

1.7K

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International roaming

Do I need to turn off international roaming while on my cruise?

Questions

265

2

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Accepted Solution

Official Solution

international roaming

Is there any plan that allows me to roam in Europe?

Questions

151

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International charges

We was on cruise in May we had our phones in airplane mode everything was off get a text in the second day of ship saying our services was suspended until further notice ok we had no service on our phones the whole time we get a bill for $916 for international service which we had none we have the t

Questions

140

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International Dispute

I  have spoken with several representatives back in December and again a few weeks ago concerning erroneous global charges of $120.00  that were placed on my account when I only purchased  the international day plan and only used for two days. I was told that the charges were going to be removed. Th

Questions

73

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International charges

Will I get international charges on my bill if I am in Mexico (on wifi) and receiving text messages????

Questions

73

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International charges

My account has international charges that were to be reduced to 55 back on 9/24. My bill however still show the complete charge

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54

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International Roaming

Can I receive call on Prepaid while in Spain on vacation?

Questions

210

1

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What Does One Believe? International Charges

I called AT&T to ask what triggers the $10 a day "Day Pass". The AT&T agent said that even if you have "Celllar Data" turned off and you are on an Active WiFi you will still get charged for a text. Does that make sense to anyone? What am I missing? Will having Cellulart Data turned off prevent

Questions

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