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To be brief:In late January, I ordered an upgraded of internet 75mbps as we were at 24, and figured it was time for a change. For some reason, the install was cancelled (not locally, but through the online system) 4 times. The call centers informed me it was a technical glitch. My bill went up. Eve
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.