Constantly getting kicked out of HBO Max

Here's how you can get back to enjoying your movies on HBO Max @TrentHicks.

Are experiencing an error that your subscription can't be verified? Let's try signing in on a computer to confirm your subscription through provider. We would also suggest clearing the cache on the browser. If you have a PC running Chrome, Firefox, Internet Explorer, or Edge:

1. Open your browser.
2. Press Ctrl+Shift+Delete.
3. Select the items you want to clear.
4. Select the Delete, OK, Clear, or Clear data button, depending on your browser type.
5. Close and reopen your browser.

Before signing in to HBO Max, you might need to set up your plan for HBO Max.

1. Go to the myatt account page.
2. Look for the Activate HBO Max tile.
3. Choose Activate, if asked.
4. Sign into HBO Max 

Next let's sign in to HBO Max. Here's how you sign in on your computer:

1. Go to HBOMax.com on your computer and choose Sign In (upper-right).
   If you're already signed in, choose your profile (upper-right) and then choose Sign Out.
2. Choose Sign in with a Provider.
3. Choose AT&T from the list of providers.

Select the User ID for your AT&T account that includes HBO Max, enter your password, and choose Sign In. If you don't see your account with HBO Max, choose Add user ID. Can't sign in? Choose Forgot user ID? or Forgot password? Why can't I sign in to HBO Max?