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Contributor

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2 Messages

Sun, Apr 14, 2019 1:32 AM

Genie mini will not respond to remote

Genie mini does not respond to remote. New batteries, light blinks, TV response to remote. Mini will not cut off or on, will not change channels 

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litzdog911

ACE - Sage

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53.2K Messages

a year ago


@Mya9lyn wrote:

Genie mini does not respond to remote. New batteries, light blinks, TV response to remote. Mini will not cut off or on, will not change channels 


What model number remote?

What model number Genie mini?

 

If it's an RC7x remote, try resynchronizing by pressing MUTE + ENTER for several seconds.

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
litzdog911

ACE - Sage

 • 

53.2K Messages

a year ago

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

a year ago

Thanks, worked