New Member
Hallmark Movies Now
I added Hallmark movies now and can access it on my TV. But it says I need a subscription to add on my DirecTV app on my iPad and phone. I even tried logging out and back in and it still says the same thing.
New Member
I added Hallmark movies now and can access it on my TV. But it says I need a subscription to add on my DirecTV app on my iPad and phone. I even tried logging out and back in and it still says the same thing.
Juniper
ACE - Expert
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20.5K Messages
4 years ago
Hallmark Movies Now is a standalone streaming service that is not through DirecTV.
For DirecTV you must have the channel to get On Demand, or any bonus streaming through a channel's app. You cannot purchase streaming and add it to DirecTV.
Hallmark is in all DirecTV packages.
Hallmark Movies & Mysteries (HM&M), and the recently added Hallmark Drama, are in the Movies Extra Pack (formally called the HD Extra Pack).
HM&M as of a couple years ago is also in a few packages: Select, Entertainment, Preferred Xtra (grandfathered), and Premier.
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DIRECTVhelp
Community Support
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19.8K Messages
4 years ago
Let’s get you access to your new service, @mchastain138
Hallmark Movies Now can be accessed from your internet-connected HD DVR on ch 1922, however, there is not channel to watch on the DIRECTV App.
To access this service on the app:
To access online when logged in to your DIRECTV account:
If you are getting a message that the content is not included in your package, you may need to Refresh your Service to reauthorize your programming.
One final step, if you continue to have trouble, is to reset your online password. Even though you are able to log in successfully, walking through the forgot password steps helps to sync your online account with your subscribed services and often resolves this type of issue.
Let us know if you need any more help,
Meaghan, AT&T Community Specialist
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