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New Member

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2 Messages

Tuesday, June 30th, 2020 10:25 PM

Unlimited Elite and HBO MAX access for each user

I have 4 phone lines on my Unlimited Elite account.  Can each user for each phone account have their own user ID to log in to HBO Max?  I would rather not provide my main account login to watch HBO Max as they would also have access to my account on AT&T.

Accepted Solution

Official Solution

Community Support

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231.8K Messages

4 years ago

Good morning @MoneyMobile,

 

Thank you for reaching out! You can setup different profiles within the streaming app. However, only one HBO MAX account is allowed per Unlimited Elite plan. 

 

Please reach back out if there's anything else we may assist you with!

 

 

 

KristinA, AT&T Community Specialist

ACE - Expert

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64.7K Messages

4 years ago

I am pretty sure the answer is no. Only one HBO Max login per account.

New Member

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6 Messages

4 years ago

Given hbomax is under umbrella of a phone company what do you expect ? - Good luck

New Member

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1 Message

3 years ago

Well that’s absolutely ridiculous that each person that is literally paying for the highest unlimited plan that says it includes HBO max can’t get their own account. What if the HBO account was the only reason they went with the highest plan. They don’t even get access to the account unless the primary account holder gives them the password. (Edited per community guidelines). that’s so stupid. ATT DO BETTER. 

like I am about to open an account and be the primary holder. My sister, husband, father in law and brother in law will all be on the account. They will be paying for their own individual bill and live in their own houses and they don’t have access to the perks they paid for unless I give them access to my password. You literally advertise the unlimited your way plan which lets each individual phone choose the level of perks. This is no different than them choosing the lower plans and then me still giving them my HBO password without them having to pay for it.  

Also, what if 5+people on one of your phone accounts all chose the unlimited elite plan. Does HBO let that many people stream at once. If not then they aren’t getting what they paid for through you. 

(edited)

New Member

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1 Message

3 years ago

Absolutely ridiculous. Att. What a joke. Allow for profiles. Families can’t watch and be on same account. Like episode 1 for me, 5 for my Dad of a show?! One account screws that up. 

New Member

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6 Messages

3 years ago

(Edited per community guidelines) (Edited per community guidelines) likely. This is false advertising plain and simple.

(edited)

New Member

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9 Messages

3 years ago

No you can have a separate login for your HBO Max I do 

New Member

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3 Messages

3 years ago

Yes! Each user on the Unlimited Elite plan can have their own HBO Max login.  As long as you have created an AT&T login for that user.  Just go to hbomax.com and sign in with provider and choose AT&T and enter the user credentials for each user.  I just did this and it works.

(edited)

New Member

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1 Message

2 years ago

Clmsnskr: Could you please explain how you created an login for each user on your AT&T account?

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