AGNC 9.6.0.3002 is crashing on Windows

Usually when I try to connect (but not every time) I get "the program has stopped working" from windows.  This is the error I see in the event viewer:

Faulting application name: NetClient.exe, version: 9.6.0.3002, time stamp: 0x54bd3e4a
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x57c
Faulting application start time: 0x01d0511b300019aa
Faulting application path: C:\Program Files (x86)\AT&T Global Network Client\NetClient.exe
Faulting module path: C:\windows\system32\MSVCR100.dll
Report Id: 77e14f84-bd0e-11e4-9490-3c970e3ec9e7

I tried uninstalling, rebooting, then installing again, but it hasn't helped.

I had this problem a couple of weeks ago with 8.x.  I then installed this version and it has been working great up until today.