AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn about the wide range of devices you can use with AT&T.
In Settings, no roaming option. It only says it is converted to eSIM.
Questions
15
1
0
Closed
I requested and received the unlock code for the wireless home phone base but I don't know how to enter it into the device. The directions tell me to insert the non AT&T SIM and then a prompt will pop up onto the screen where you enter the code. But this is not a cell phone, it is a wireless home
Questions
1.6K
8
0
Closed
Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee
Questions
18
1
0
I accidentally dropped my Cingluar Flex 2 in water, which killed the phone. According to the user manual, you need to enable USB Storage in the settings in order to transfer files. Because the phone is dead, I am not able to do that. I also never added a microSD card, so that won't work either. Is
Questions
15
1
I just upgraded from the old Flip IV to the Flip 2. When composing text messages, there is no "Enter" key on the new phone. On the old one, the "OK" key was "Enter". Now the "OK" key is "Send" and I accidentally sent some very short, incomplete messages. Now I just rather jumbled looking messages be
Questions
19
2
0
Hi all! I’m looking for information whether I need to schedule a FedEx pick up or drop off at FedEx box or do I leave it out for the mailman to pick up. I’m sending back phones that one was an upgrade and another was a claim for and through Asurion. if anybody knows this information that would be gr
Questions
20
1
Accepted Solution
I need to be send a shipping label for my phone that I exchanged to send back
Questions
16
1
0
Hello, the link to register WeBoost with AT&T is not working or loading. Has anyone found or know of a solution because I'm sure I'm not the only one facing this issue. Contacted AT&T for support but was referred to an AT&T store which the person had no clue. Contact WeBoost support and
Questions
379
10
Accepted Solution
Have tried from multiple AT&T phones and am Unable to dial any 910-577-xxxx #s from AT&T wireless phones. All other carriers (spectrum, lumen, brighstpeed, verizon, etc...) work to dial those #'s in the 910-577-xxxx range. keep calling AT&T and they continually have me check settings on
Questions
27
4
0
Hello, I've been trying to unlock my phone for days now since settling in Thailand (I will be here for 1 year) and the unlocking form is not working for me. I even got a US VPN and have tried two different browsers on incognito. After inputting my phone number to the form and checking the box, I kee
Questions
29
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Accepted Solution
I need to be send a shipping label for my phone that I exchanged to send back
Questions
16
1
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.