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Posted May 31, 2011
Moving to new neighborhood--No Uverse there...

Hi all,

 

I am a current Uverse TV and Internet customer, and will soon be moving to a new address.  I really like having my UVerse services (although, they have not been without a decent amount of headache), but at my new address, the services are not available.  Just wondering if anyone has any idea if I will be able to switch to any other TV (dish/direct) service and DSL provided by AT&T without incurring any large disconnect fees...  The other options are available in the new neighborhood, just not Uverse, yet.  Thanks for any input or experience you can provide. 

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5-31-2011 8:59:51 AM
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Unless you received some kind of special promotion pricing requiring a 1 year agreement, Uverse has no contract. Call CS tell them you wish to cancel, they will send you an email with instructions on how and where to return the equipment.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Moving to new neighborhood--No Uverse there...

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May 31, 2011
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Should you decide to go with Directv keep in mine that even though ATT partners with Directv you will still be at the mercy of Directv and will be required to enter into a 2 year contract, with a hefty Early Termination Fee should you decide to cancel early. I don't think a contract is required with Dish.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Moving to new neighborhood--No Uverse there...

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May 31, 2011
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Okay, that is good to know, thanks!  I'd like to return to the question of termination/disconnect fees from the uverse service I currently have.  Since I am moving, and would like to keep the UVerse, but cannot due to its unavailability in the area I will be living in, should I expect this to be difficult, and expensive?

Re: Moving to new neighborhood--No Uverse there...

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May 31, 2011
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Unless you received some kind of special promotion pricing requiring a 1 year agreement, Uverse has no contract. Call CS tell them you wish to cancel, they will send you an email with instructions on how and where to return the equipment.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Moving to new neighborhood--No Uverse there...

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May 31, 2011
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jfw wrote:

Should you decide to go with Directv keep in mine that even though ATT partners with Directv you will still be at the mercy of Directv and will be required to enter into a 2 year contract, with a hefty Early Termination Fee should you decide to cancel early. I don't think a contract is required with Dish.


Dish has 24 month contracts just like DirecTV, they just call them agreements. :smileywink:

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Moving to new neighborhood--No Uverse there...

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