Mentor
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39 Messages
No UVerse TV Listings??
I look well-ahead at programming in the online TV Guide. Usually, I can see listings up to about 2 weeks ahead, but a few days ago the future entries went blank. I can see all programs up to 7pm CT on Sep 30, but after that everything is just blank: no grid, no cells, no listings. As of now, everything after 7pm on Sep 30 up to 11:30pm on October 4 are "missing". I've tried multiple browsers on multiple PCs but there's just nothing there.
Anyone else have this problem? Better yet: anyone have a SOLUTION??
Thanks!
Anonymous
New Member
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25.7K Messages
10 years ago
I see the same behavior so something didn't get updated I would assume.
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mibrnsurg
Expert
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20.4K Messages
10 years ago
Might try an unplug/plug in 30 sec reboot of the RG(modem) to see if it solves the problem. Remembeer you lose all service for 3-4 mins during the reboot.
Here in metro Detroit, still have the 13 1/2 day Guide here. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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sirrooke
Mentor
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39 Messages
10 years ago
Thanks for the suggestion, but I unplug & reboot both the router & DVR every 5 days due to picture problems I've had in the past. Just pulled the plug on Friday; the problem started Thursday.
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Anonymous
New Member
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25.7K Messages
10 years ago
I think were talking the on-line guide not the DVR guide.
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mibrnsurg
Expert
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20.4K Messages
10 years ago
Doh, saw it was for online then watched TV for a second, then my mind slipped to the Guide. Found same thing online, nothing after 8pm 9/30 thru 7pm 10/4. Sent a PM to Customer Care about this just now. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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mibrnsurg
Expert
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20.4K Messages
10 years ago
This from ATT Customer Care on this subject:
This is a known issue that has been reported to our networking team. We are still working on a resolution to this problem.
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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sirrooke
Mentor
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39 Messages
10 years ago
Nice! Thanks so much!!
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sirrooke
Mentor
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39 Messages
10 years ago
Well, some progress... a week of listings appeared, but they go blank AGAIN at 7pm on Tue.Oct 07...
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mibrnsurg
Expert
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20.4K Messages
10 years ago
Yup, it gone again after that date.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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JefferMC
ACE - Expert
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35.4K Messages
10 years ago
AT&T normally releases he TV scheule in a 2 week window. I would expect it to be through 10/9 at this point, but I concur that 10/7 at 7:00PM ET is the last entry showing, and 10/8 is the last day selectable from the dropdown.
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