Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (6)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Some packet loss and latency issues

I frequently have latency spikes when gaming on my pc. I have ATT fiber so speed are very fast when there's no spike.  After doing some research I heard about potential packet loss and I ran a test. Here are the results.  If I'm reading it right, my modem is fine, but when it goes to the

Questions

2.3K

3

0

0

Accepted Solution

Official Solution

Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

6.6K

18

0

0

49% Packet Loss from Oceanside, CA to google.com

This just started happening withing the last week or so. I'm not sure what's going on since the service has been working fine for over 2 years so far. Then, the bottom fell out. In particular, what's going on at hop #2?162-233-0-3.lightspeed.sndgca.sbcglobal.net Here's a log from WinMTR for the a te

Questions

925

14

0

0

Multiple issues with the NVG599

I have multiple issues with my NVG599.   I run static IP from home.  I also am a software developer with many years of experience.  I have more than a basic knowledge of networking and run my own servers and domain from home.   The first issue is finding a manual for the NVG599.&

Questions

1.1K

3

0

0

High Packet Loss to Multiple Carriers in Japan

I'm experiencing regular periods of high packet loss and increased latency to Japan. This is an issue as I regularly speak with my exchange partner via Skype during these times. It appears that sometime in August 2019, a routing change may have been made on AT&T's network for traffic to Japan.

Questions

493.6K

4

0

0

Severe Packet Loss to VPS

I am experiencing 5-10% packet loss to a VPS I am trying to connect to. With VPN (on site) I have no issues and on a different ISP (off site) I don't have issues. I already had a technician come out to the property and he was not able to solve it. Connect Tech told me to email the Network Engineers

Questions

299

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.