I frequently have latency spikes when gaming on my pc. I have ATT fiber so speed are very fast when there's no spike.  After doing some research I heard about potential packet loss and I ran a test. Here are the results.  If I'm reading it right, my modem is fine, but when it goes to the

I currently have AT&T U-Verse and I'm on the AT&T Internet 25 plan. My router is the NVG599 and I am connected to a wireless access point, 2 wireless tv receivers, 2 wired tv receivers, 2 wired Xbox One's, 2 wireless laptops, 3 phones, and a Kindle.  I like to play lots of games and so does my littl

To Begin a Speed Test: Prepare your network to get accurate results Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, streaming, applications, or programs that may be using your Internet connection Use a wired co

I have uVerse Gigapower in Austin 2 weeks now.  When I run speed tests I get super fast speeds 800-990 MB/sec.  However, just browsing I get 5-10 second delays just to load a video or display pics on some pages.  If I just wait, the page will always load but makes for a very frustrating experience.

Learn what acceptable ping is on the AT&T Network & Traceroute Information  First things first, check out "what is acceptable latency" if you are not familiar with latency. Below that you will find some information regarding some of the causes of latency  What is acceptable laten

I've tried every method possible without success; nobody in support can help and I've wasted hours trying to report this issue. MTR shows the AT&T owned server in Redmond, WA with the IP of 71.157.120.38 at 70%+ packet loss. Two AT&T employees have confirmed this but have said "we don't know how to

Have been experiencing really slow speeds through the day and night intermittenly for the past couple weeks. Opened a service call, but they did not show today. Have been troubleshooting my network, but bypassed evertyhing and reset modem to the factory defaults, with a pc directly connected still e

Hello everyone I ran a traceroute on my computer to the servers from the game that i've been having issues with I don't know what it all means but my friend looked over it and said that the connection from the router to my computer wasn't looking too good can i get some extra information about this?

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Here is a few trace routes that I ran this morning.  This was from a desktop computer connected directly to the modem.  I have the NVG510.  The wireless network was turned off and there was no other traffic on the connection other then the trace route.  Any idea why i'm seeing such high latency to t

I'm experiencing regular periods of high packet loss and increased latency to Japan. This is an issue as I regularly speak with my exchange partner via Skype during these times. It appears that sometime in August 2019, a routing change may have been made on AT&T's network for traffic to Japan.

I've been noticing large amounts of spikes while doing anything on the At&t router. I can't manage to play a single match of any game or play a game without consistent drops in the connection. (Blizzard, Steam, Runescape, just browsing the web on Google Chrome and even getting spikes on Discord whic

My internet is extremely slow in practical usage.  The problem seems to be the latency.  Below I copied from the gateway speed test page.  Look at the latency values.  It makes the internet practically unusable.  It is not like this all the time, but whenever my internet is going slow and I go test

Hi there!  I'm hoping someone could help me with an interesting question.  I have a friend in the same city as me that just moved (not far, about a mile.)  When he moved, he turned in his old uverse equipment, and got new equipment. Please note that we have the same Uverse internet service.  Now, hi

Hello all, My problem is this: When I get off work in the evenings and try to use my Xbox One for online gaming, I experience extensive network issues ("lag") to the extent that the game is unplayable. It happens every night like clockwork. Very rarely does it happen in the middle of the day or afte

I have latency and packet loss problems with my first hop, which is an sbcpacbell server that is owned by AT&T (AT&T bought SBC Pacific Bell). On occasion, these problems go away, but, usually, they are apparent. The trace route (shown below) shows that the first hop is the source of most of

AT&T Gigapower Internet Service in Roswell, GA has significant latency & service degradation each day during the hours of 6PM ET & 11:30 PM ET. This needs to be addressed by your Central Office/Network Operations Center.  2018-02-28_0600 PM    7    37 ms    34 ms    34 ms  dalsbbrj02-ae3.0.rd.dl.cox

I've had no problems since getting Uverse installed March of '17 until now. Beginning in mid December (somewhere around the 12-14th by my recollection), I started experiencing latency spikes in online multiplayer games. It was just an annoyance at first, small spikes of a couple hundred ms every hal

I've been dealing with high ping for two weeks straight. Every few seconds it'll shoot up to 1000+ ms, rendering my internet useless. I've tried contacting tech support, they didn't know what latency is. They sent out a technician, everything's green across the board on my network, so he couldn't do

I want to preface this by saying that this isn't a new issue and it has been happening for maybe 2 years now. My main issue is with online games, but it impacts other aspects of my internet experience as well. I usually play online PC games on US servers. Both US East (Virginia) and US West (Sea