Galaxy S22 keeps losing the network

Same here! Phone conversation with both Samsung & At&t reps, swapped sim card twice, factory reset and still have issues. It will work briefly, then off again.  It seems like it happens after connecting via Wi-Fi - which includes my truck! 

Been hunting everywhere for answers.  The timing seems to be with the latest update and the only thing i have found is that it is a google update issue and neither at&t nor samsung have come up with a patch to correct it.

Hey @MommaHatcher, we're here to help you. Let's get the information you need.

It could be a software bug due to which you are facing the issue where the phone is not getting connected with the network. We would recommend you to check and install the new update that has been rolled out by Samsung. 

If already installed, try these troubleshooting steps:

1. Go to the “Settings” app on your Samsung S22 or S22 Plus.
2. Scroll down and choose “Mobile networks.
3. You will find the “Network mode” option. Tap on it.
4. Choose 5G/LTE/3G/2G (auto connect).
5. Try to change the network mode one by one.
6. These will help you resolve your device’s network connectivity or signal issue.

Please reach out to us, if you have any more questions.

Thank you for contacting AT&T Community Forums.

Scarlett, AT&T Community Specialist

What finally worked for me was a new sim and there's a setting at&t has to fix on your account. They said it was a data block or something like that in the account. Once they messed with that, my mobile data started working again. Hope this helps!

Did you get it figured out? Mines doing it now

My S22 Ultra is also having this issue. I keep losing my network connection no matter where I am. I cannot make phone calls or send texts when this happens.

I've been to AT&T, UBreakIFix, and spoke with Samsung Support and got nowhere. I started having this network connection issue 4 days ago. I stopped into my local AT&T store 3 days ago and spoke to an associate. Their first plan of action was to switch out my SIM card. I originally had a physical SIM card and AT&T switched me to an eSIM in hopes that this would resolve my issue. It did not.

Yesterday, I went back to my local AT&T store and worked with the same associate explaining to him that the network connection issue was not resolved. He gave me a few options:

     1. Pay off my phone and upgrade to the newest model of my phone.

     2. Go to UBreakIFix to see what they suggest.
     3. Contact Samsung Support.

I am not interested in upgrading my phone early since I still owe almost $500. I also cannot justify paying off a phone that is not working properly. So, I went to UBreakIFix. When I arrived to UBreakIFix, they looked at my phone and told me that a factory reset was my only option and that doing the factory reset would not even be a guarantee to solve my connection issues. Plus, I would lose everything on my phone as a result to the reset. So, I opted out of that.

My last resort was contacting Samsung Support. I googled Samsung Support and utilized their live chat. That got me nowhere. The person I was messaging with suggested things I've already tried such as restarting my phone and resetting my network settings. I've tried doing both of those troubleshooting techniques MULTIPLE times with no success. Then the person suggested I turn my Airplane mode on and off to make my phone reconnect to the network. That did NOT work either. It connects my phone to the network for a few seconds and then I'm disconnected again. I tried explaining to Samsung Support live chat that this did not work, and no one responded to me ever again. 

Today, I made my last ditch effort to receive help. I went online and actually called the Samsung Support number. It was an automated prompt that connected me to someone via text message. Which is different from the live chat. I was connected to someone who suggested I do a soft reset on my phone since I've exhausted all my other options. This worked for only and HOUR! So, I texted Samsung Support again explaining to them that this did not solve the issue. Samsung Support then offered a deal to get a new phone, but again, I would need to pay off my current phone to do the trade-in. So, I ended up where I didn't want to be, buying a new phone. Sadly, I do not have insurance which has screwed me here. I asked Samsung Support if they could just send me a refurbished replacement. That used to be a thing years ago. Do phone companies not offer that option anymore??

Anyways, the end result was not what I wanted. No solution to fix what I have, only forcing me to buy a replacement. I'm not happy about this outcome.

This is a known issue with the AT&T S22 ultra. This user found a $40 replacement antenna resolve the problem

https://forums.att.com/conversations/samsung/s22-ultra-512gb-no-network/64d62099015a7d5b3463edeb

Other users avail themselves of warranty or insurance and found the replacement device had the same exact issue. It's worth 40 bucks to get your flagship phone back up and running.

What I would like to see is Samsung and AT&T stepped forward and make this right for you all.

I recently switched to ATT thinking it was a network issue with my previous carrier. Same issues on this network so it's definitely a Samsung issue. I'll try the antenna fix above, but really thinking of going to a totally different brand phone. There should be a fix by now without upgrading the phone. 

@goodmanmichelle24 

Another user had the chip on his motherboard replaced, and that resolved it. 

Discussions on Reddit blame Samsung for knowingly using bad internal hardware.  

Considering this is their 2nd most expensive phone that is unconscionable. 

If Samsung does not want to lose customers they are going to have to make good.  

My Galaxy Note 9 *JUST* started doing this over the past couple of days.  Been absolutely horrible, just keeps dropping for no reason and nothing I do short of rebooting phone helps.  (and that is only temporary) 

(Edited per community guidelines)....

@beyerch 

Oh come on. You have a 6-year-old phone. Even if you've replaced the battery and kept it in perfect condition, it's day was done.  

It's also not relevant to a thread about the s22 ultra.